Comprehensive service if you suffer damage caused by another person What should you do if others are at fault?

File your claim with us
We will sort out everything with the insurance company of the person who caused the accident
You can enjoy life’s little moments again

Are you looking for an insurance company that is always there for you? Then look no further: AXA will take care of your case even if you are not at fault for the accident. Which means you don’t have to deal with the other person's insurance company.

What do I do if someone hits my car?

Imagine that you’re sitting at a stop light and suddenly there’s a big crash. Another car has rear-ended you. The case is actually clear cut. The person who caused the accident must pay for the damage. But how do you get the money you are owed?

In such situations, you can rely on AXA to take care of everything, even if you don’t have accidental damage with collision coverage. You will save yourself time and energy by not having to deal with the other person’s insurance company. We are the partner you can always rely on to help you in these situations.

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    Do you have accidental damage with collision coverage?

    In this case, AXA will pay for your damage regardless of who is at fault.

    To comprehensive accidental damage with collision coverage

What should I do if I break down abroad?

While driving through France with your family – suddenly you hear a loud bang.  You pull over and try in broken French to explain your problem. It’s not so easy when you don’t know all the right words.

Accidents abroad are annoying, but they can be even more exasperating when complicated by communication issues. As an AXA customer, you don’t have to worry about this. Report the incident to us and we will help you assert your claim with the Swiss representative of the foreign insurer.

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    Is there a question of who’s at fault?

    If someone rear-ends you, there’s no question of who’s at fault. But in some accidents, liability is not so easy to determine. For situations like these, it’s good to have legal protection insurance.

    To traffic legal protection

Questions about comprehensive service and car accidents

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