Our corporate culture

Every success story begins with self-belief - in your own talent and strengths. Sometimes we encounter resistance which makes us doubt ourselves and prevents us from grasping opportunities. We at AXA would like to make people feel strong enough to believe in themselves, even in challenging situations.

As an employer, we are there by your side as your partner: we believe in you, support and promote you and show you opportunities for your future. We motivate you and offer you freedom so that you can bring together things that are important to you. A future-looking partnership is created together with your commitment and individual abilities - for you, for us and for our customers. And not just for now but for the long term.

Write your own success story with us: Know You Can!

We put into practice what connects us:
our values

Our values describe how we go about things at AXA, make decisions and interact with one another. They help us to continue developing and show us what contribution is required from each and everyone of us in the company. That’s because our employees are the key to our success.

AXA's values are: Customer First, Integrity, Courage and One AXA:

AXA values

Our values define the framework that enables us to work together in new types of networks at AXA and to re-interpret leadership:

  • Lorenz Heinzer

    For me, Customer First means treating customers as I would like to be treated.

    Lorenz, Customer Experience & Strategy

  • Sandra Kern

    Courage for me means daring to do something new, questioning the tried and trusted every day, communicating openly but also listening and using my own common sense.

    Sandra, Risk Management

  • Gabriele Julius

    One AXA for me means looking beyond the end of my nose, showing a real interest for topics outside my area of responsibility, putting myself in the other person’s shoes and helping contribute to reaching AXA’s overall goals.

    Gabriele, Human Responsibility

  • Christoph Gall

    Integrity for me means “What you see is what you get” - whatever I say and do should be consistent and meet a high moral and ethical standard.

    Christoph, AXA IT

AXA transformation network

Digitization requires a cultural transformation in companies: our response to this challenge is AXA’s unique transformation network. From within the organization, a total of fifty Trafo scouts and Trafo networkers are actively driving forward the necessary changes in the culture in individual business areas. Workshops for team and organizational development, individual coaching sessions and network events support our employees on the path to cultural transformation and to reaching our corporate goals.


We focus on empowerment at AXA. Empowerment means making an active contribution and helping to shape your own work. Not on your own but in a team, as this is the only way in which we can go forward together and make decisions that produce the best results for all of us. Our work should be meaningful and fulfilling, enabling us to combine working and private lives as far as possible.

Empowerment requires a new and different type of leadership understanding. Leaders delegate responsibility and therefore decision-making powers on a consistent basis. They focus on the necessary parameters within which individual employees can fully flourish. It doesn't matter where we come from and what functions we perform in the company. We always treat each other equally and with respect.

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