Register and log on myAXA customer portal

An overview of your contracts and data
Easy notification of claims
Manage multiple customer accounts with just one login

Register now!

Our myAXA customer portal provides secure access round the clock to all contract-related documents, invoices, and much more. Manage your insurance contracts online and find out more about your insurance and pension solutions. 

Information for private customers

myAXA gives you access to your contractual documents at any time - just log on using our website or your cellphone through the myAXA app. Register now!

Registration

In order to register you need:

  • the policy number of a contract with AXA
  • a phone number (mobile or landline in Switzerland or Liechtenstein)

Login

Once you've registered, you can log in following a three-stage login procedure:

  1. Enter an email address.
  2. Enter the password you selected when you registered.
  3. We'll send a TAN to the telephone number you gave us when you registered. Enter the TAN.

 

Additional information

Information for corporate customers

The myAXA customer portal also offers corporate customers central access to all relevant documentation. This enables you to reduce administrative costs, manage your insurance details online easily or grant access rights to your employees and external partners.

Registration and change of administrator

You can register for myAXA or change your administrator through the user agreement. 

 

Additional information

  • You will find the terms of use for corporate customers here: Terms of use
  • You can manage the access rights for your employees and externals directly in myAXA. Instructions about this are available here.

Information for persons insured with an AXA pension fund

Register with myAXA so that you can access your occupational benefits insurance data at any time. myAXA gives you access to your pension fund certificate and enables you to carry out various calculations. For instance, you can determine any gaps in your pension provision or calculate various retirement scenarios. We will also show you the consequences of withdrawing retirement capital for yourself.

Registration

In order to register you need:

  • the access letter of your company
  • a phone number (mobile or landline in Switzerland or Liechtenstein)

Login

Once you've registered, you can log in following a three-stage login procedure:

  1. Enter an email address.
  2. Enter the password you selected when you registered.
  3. We'll send a TAN to the telephone number you gave us when you registered. Enter the TAN.

 

Additional information

  • You can find the terms of use for persons insured with an AXA pension fund here: Terms of use

If you have a question about logging in to myAXA or need more information about our customer portal, then have a look at our «Help and questions» section below.

Help and questions

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