Our myAXA customer portal provides secure access round the clock to all contract-related documents, invoices, and much more. Manage your insurance contracts online and find out more about your insurance and pension solutions.
Yes, the "Rights and Power of Attorney" menu entry can give another user access to your contracts.
You can authorize the relevant person who has their own account under the "Rights and Power of Attorney" menu entry.
First, check that you correctly entered the user name or email address and password including uppercase and lowercase letters and special characters.
The TAN is only valid for five minutes. You can request a new TAN under "Request another TAN". Alternatively, you can change the type of TAN, e.g. voiceTAN (voice message).
You'll find your policy number in your contract or on your AXA invoice (e.g.: 12.123.123.).
We use cookies and analysis tools to improve your user experience, to personalize advertising by AXA and our advertising partner companies, and to provide social media functions. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. If you would like to change your settings, please use an up-to-date browser. By using our website with this browser, you consent to the use of cookies.