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Comprehensive everyday protection

Personal liability insurance

Large and small mishaps can occur quickly: Our personal liability insurance protects you against financial losses if you accidentally cause damage to others.

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Advantages of AXA's personal liability insurance

Personal advice also possible when purchasing online
Individual benefits thanks to modular construction
Includes liability as cyclist or drone operator

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Purchase advice: 0800 800 501

You can file a claim here

Personal liability insurance pays for itself

What happens if you ruin the parquet floor of your rented apartment or collide with and injure a pedestrian on your bike? AXA's personal liability insurance protects you from the financial consequences. In addition, it covers all persons who live permanently in the same household: family, partner, roommates.

Personal liability insurance covers damage that you or your loved ones cause accidentally to others and their property – which, in a worst case scenario, can extend into the millions. Otherwise, according to the law, you have to pay this amount from your own personal income and assets.

The benefits of AXA's personal liability insurance

Damage to other people and their property – e.g. as a tenant, as a bicycle, e-bike or motorbike rider, or as an animal keeper
Damage while flying drones or model aircraft
Damage from self-employment (up to max. CHF 12,000 annual earnings)
Damage to third-party vehicles
Damage to hired or carsharing vehicles
Damage caused by your pets to your rented apartment – including excessive wear and tear

Optimum & individual protection

AXA's personal liability insurance is constructed as a modular system. You decide yourself if basic coverage is all you need or whether you want better financial protection with our comprehensive supplementary coverage and services.

Use of private third-party vehicles: e.g. you are driving a friend's car and damage it while parking.

Damage as carsharing or hire car user: e.g. you cause an accident while driving a hire car. This eliminates the need to purchase expensive extra insurance from car hire companies.

Pet damage to rented apartments: e.g. your rabbit chews the carpet or your cat uses the kitchen door as a scratching post. Other types of damage caused by pets, such as when your dog bites someone, are insured under basic coverage.

Gross negligence: e.g. you overlook a red light on your bicycle and collide with a pedestrian who sustains an injury. In this case, the claims payment is not reduced, unlike normal treatment under Swiss law.

Loss of keys and key service: e.g. you lose the keys to your rented or vacation apartment. We organize the key service and pay the cost of changing the locks.

Tradesmen emergency service: e.g. your drainpipe becomes blocked. We arrange the services of a tradesman and pay the costs.

Data recovery and virus removal: e.g. all the family photos on the PC disappear due to a virus. In this case, we arrange the services of an expert who takes care of the data restoration.

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You will find GICs for policies taken out before May 2019 in your myAXA customer portal.

Discount of up to CHF 150

Younger customers aged 18 to 29 benefit from a one-time discount of CHF 50 on their basic coverage when they take out personal liability insurance. Regardless of your age, the sports equipment and luggage modules each come with a CHF 50 discount when you add them to your household contents insurance.

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Collision with a pedestrian

Pascal is in a hurry and collides with a pedestrian while riding his bicycle. She falls and injures her leg.

Statement of costs
Recourse of the accident insurer for medical expenses CHF 2,500
Replacement clothing / handbag of pedestrian CHF 700
Grand total damage/loss CHF 3,200
Pascal's deductible CHF 200
Compensation by AXA CHF 3,000

Parquet floor ruined

Just a moment of absentmindedness, and Anja knocks a vase of flowers and its contents onto the floor of her rented apartment. A major portion of the parquet floor (solid wood) needs replacing.

Statement of costs
Value of the parquet floor (40 m2) CHF 9,800
Repairs to the wall due to splashes CHF 500
Grand total damage/loss CHF 10,300
Anja's deductible CHF 200
Compensation by AXA CHF 10,100

Skiing accident with severely injured child

The skiing trip at the weekend ends in tragedy. On his last downhill ride, Marc is exuberant and skis over a ledge even though he can't see what's on the other side. He crashes into a child who sustains severe injuries.

Statement of costs
Loss of earnings compensation CHF 1.5 million
Household damage/loss CHF 90,000
Medical expenses CHF 80,000
Satisfaction CHF 70,000
Pre-litigation lawyer fees CHF 40,000
Grand total damage/loss CHF 1.78 million
Marc's deductible CHF 200
Compensation by AXA CHF 1,779,800

Customer reviews

4.7/5Home and Property Insurance

Determined from 15675 customer opinions

All reviews

Support and frequently asked questions

My house keys were stolen. Is the replacement lock covered?

In rental relationships, the landlord often requires replacement of the lock if the house keys are lost. If this is justified, the change of lock is insured under supplementary coverage for "loss of keys and key service".
Is my e-bike covered under my personal liability policy?

Yes, provided its pedal assistance does not exceed 25 kph and its motor has no more than 500 watts in output. It then counts as a normal bicycle.
E-bikes with more powerful motors fall under motor-assisted bikes and must have a license plate. AXA's personal liability insurance covers damage over and above statutory insurance up to the selected amount of insurance.
Does personal liability insurance cover my whole family?

Yes. Everyone listed in the policy who lives permanently in the same household is covered.

No, as you live in the same household, this damage is not covered. If your roommate has household contents insurance from AXA with all-round protection for smartphones, tablets and consumer electronics, the damage is covered by that policy.

What tenant damage is insured?
Tenant damage is generally covered under personal liability. The following are exceptions:
- Wear and tear, especially in rented accommodation. This relates to damage caused by wear and tear or excessive use.
- Damage due to deliberate changes to rented property (dowel holes, nail holes and similar), or restoration of the rented property to its original state.
- The corresponding supplementary coverage insures pet damage to the rented apartment (including wear and tear).
- The loss of keys is insured with the corresponding supplementary coverage.
We will be happy to support you during the handover of your rented apartment provided you inform us in advance.
Why are the amounts of insurance for personal liability policies so high?

The financial consequences of damage to third parties can quickly reach the millions, e.g. you injure a top manager and have to pay their loss of earnings until the end of their working life. Or you are accidentally responsible when a house burns down.
Is liability insurance compulsory?

No, liability insurance is not compulsory, but strongly encouraged. If, for example, you cause an accident involving another family's breadwinner, you will be held liable for that person's loss of earnings plus the cost of the medical treatment. This could ruin you financially unless you have insurance.

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Comprehensive everyday protection

Personal liability insurance

Advantages of AXA's personal liability insurance

Personal liability insurance pays for itself

The benefits of AXA's personal liability insurance