Customer reviews
Life is constantly changing, but the wish for security remains. With our flexible, comprehensive household contents insurance, you protect your dear and precious belongings.
Get up to CHF 100 discount
Purchase advice: 0800 800 501
What happens if you are burgled? If your basement floods in a storm? Or your camera is stolen from your hotel room? You can stay fully relaxed with household contents insurance from AXA. Because we insure your entire household contents – both at home and away from home. And, in the event of a claim, processing your case is fast and straightforward.
AXA's household contents insurance can be tailored to your individual requirements: You only insure what you want to insure, and hence only pay for the benefits that you really need.
Theft away from home: for anyone who also wants optimal protection away from home including while traveling abroad, e.g. when your handbag is stolen in a café.
Breakage of glass or stone elements in furniture: e.g. a jam jar falls onto your glass table and breaks it.
Breakage of windows, washbasins and building glass: for all homeowners who want all-round protection against financial risks, e.g. a washbasin is cracked by a falling perfume bottle.
Earthquakes: for anyone who wants to protect their possessions against this natural catastrophe, e.g. an expensive display case falls over due to an earthquake and is damaged, along with the contents.
Gross negligence: e.g. you overlook a red light on your bicycle and collide with a pedestrian who sustains an injury. In this case, the claims payment is not reduced, unlike normal treatment under Swiss law.
Loss of keys and key service: e.g. you lose the keys to your rented or vacation apartment. We organize the key service and pay the cost of changing the locks.
Tradesmen emergency service: e.g. your drainpipe becomes blocked. We arrange the services of a tradesman and pay the costs.
Data recovery and virus removal: e.g. all the family photos on the PC disappear due to a virus. In this case, we arrange the services of an expert who takes care of the data restoration.
With these supplementary coverages, you can benefit from extra protection of your favorite items against theft, damage and loss by yourself or third parties.
You will find GICs for policies taken out before May 2019 in your myAXA customer portal.
In the evening after work, Claudio discovers to his horror that his new bike has vanished – together with its lock and lights. He had parked it at the railroad station that morning as usual.
The doorbell rings while Nadine is cooking. When she returns ten minutes later, the kitchen is full of smoke – the oil in the frying pan has caught fire. Her household contents in the entire apartment are blackened by the resulting smoke and soot.
On returning from a weekend trip, the Wilde family discovers their basement is under water – the result of a flooded stream after a heavy storm. Their winter clothing, various supplies, some heirlooms and their much-loved wine collection are seriously damaged.
Yes, mobile devices (cellphones, tablets, notebooks) are covered if you have taken out the supplementary all-round protection module "Smartphones, tablets and consumer electronics." Basic household contents insurance only covers your smartphone against damage from fire, water, natural forces and theft.
This is ordinary theft. If you have included supplementary coverage of "ordinary theft away from home" in your policy, your handbag (incl. identification documents, cellphone, etc., but excluding cash) is covered up to the agreed amount of insurance. The costs of replacing your ID, documents, personal subscriptions, etc. is covered. In an emergency we can organize a key service for you within 24 hours – just call us on 0800 809 809.
For this case there is the supplementary coverage module "Loss of keys and key service": This coverage assists you if you lose a key or lock yourself out. Your keys to your own apartment are covered together with third-party keys such as those belonging to an association or a business. The supplementary coverage pays the costs for the key service, for replacement keys and for changing the locks if you lose your keys.
With all-round protection for luggage, the costs of necessary purchases are covered up to CHF 1,000. If your luggage never arrives, the costs for replacing the lost items are paid up to the agreed amount of insurance.
Insure smartphones, tablets, laptops and other consumer electronics for your entire household.
Insure bicycles, e-bikes, mopeds, skis and other sports equipment comprehensively against theft, loss and damage.
Insure eyeglasses, hearing aids, wheelchairs and other medical aids that are expensive to replace.
We use cookies and analysis tools to improve the user friendliness of the Internet website and personalise the advertising of AXA and advertising partners. More details:
