Travel, vacation and leisure time: Our travel insurance gives you fast and reliable support in any emergency you and your family may encounter in Switzerland or abroad.
Purchase advice 0800 800 501
Sandro's rental car breaks down and needs more than 24 hours for repairs. Sandro has to reorganize the rest of his trip.
Stephen books a two-week vacation by the ocean for the whole family. But he’s forced to stay in bed with a summer flu and has to cancel the long-awaited trip.
One false step on the beach at Fuerteventura – and Claudio needs an emergency operation in the local hospital on a complicated fracture of his lower leg. The trip home for him and his family of five has to be organized and the additional costs assumed.
Contact us at 0844 802 008 (from abroad +41 58 218 11 00) or by email at intertours@axa.ch. To help us give you a faster service, please have your INTERTOURS insurance card (includes your policy number, for example) to hand.
Our travel insurance has no deductible. Loss events that are covered are compensated in full.
No, your luggage is not included in your travel insurance. Our household contents insurance OPTIMA offers comprehensive luggage protection.
If your luggage is lost or damaged during transportation, be sure to report it to the carrier. If stolen, you must also report it to the next police station.
No, the “Mobility (Assistance)" coverage in our car insurance only protects you in the insured vehicle. However, vehicle assistance from INTERTOURS protects you in any vehicle, even if it is borrowed or hired. The insurance is valid in Europe and the countries bordering the Mediterranean – without the Russian Federation, Belarus, Georgia, Armenia, Azerbaijan and Kazakhstan.
No, legal assistance is not part of the travel insurance. Corresponding help / advice is offered by legal protection insurance or the ombudsman for the Swiss travel industry.
