Seamless protection when you travel Travel insurance

Travel insurance, also known as travel cancellation insurance, provides worldwide coverage for the cost of booked transportation (flight, train, bus and rental car), accommodation (vacation rental, hotel) and tickets and courses (e.g. festivals, events, language courses) as soon as you start your trip and during your trip.

Possible reasons for your trip being canceled or changed are 

• You have an accident or get sick before or during the trip
• Accident, illness or death of your traveling companion or a close relation
• Absence of your deputy at work
• Dissolution of your marriage, partnership or cohabitation
• Accident, illness or death of your pet
• Loss of your job or starting a new job
• Damage to or theft of property at home
• Natural events such as flooding, wind, avalanches, landslides, earthquakes or volcanic eruptions
• Terrorism, war, revolutions, rebellions, uprisings, civil unrest or strikes
• Restricted zone, quarantine, epidemic, pandemic or radioactive radiation
• Insolvency of operator or service provider
• Unavailability of the chosen means of transportation

If any one of the above reasons causes you to cancel your trip, AXA will pay the costs in full (including any contributions to climate protection and the processing fees). If the start of the trip is delayed or it ends early, AXA will pay for the services that were not used as well as the rebooking fees.

AXA arranges and pays for all of the following:

• Roadside assistance to restore the vehicle to roadworthy condition at the site of the breakdown
• Towing to the nearest suitable repair shop 
• Vehicle recovery
• Rescue and recovery of the insured persons
• Transportation to return directly home or continue on the trip, includes persons and pets traveling with the insured
• Transport of the vehicle to a repair shop near your home
• Accommodation and meals

In which countries do you offer roadside assistance? Roadside assistance applies to Switzerland, Europe and countries bordering the Mediterranean (excluding the Russian Federation, Crimea, Belarus, Georgia, Armenia, Azerbaijan, Syria, Kazakhstan, Egypt, Lebanon, Libya, Israel and Cyprus).

What vehicles are insured?

Vehicles with a curb weight of up to 3,500 kg: Passenger cars, motorcycles, recreational vehicles, delivery vans and minibuses

• Bikes, e-bikes with pedal assistance up to and including 45 km/h, electric mopeds up to and including 45 km/h, mobility scooters for the elderly with electric motors, wheelchairs and electric wheelchairs
• All trailers that are legally permitted to be towed by the insured vehicle

We cover the deductible worldwide for

• Collision
• Damage
• Theft of a rental car (up to the amount stated in the policy)

The insurance covers passenger cars, motorcycles, recreational vehicles, delivery vans, minibuses and trailers that are approved for the insured vehicle.

The insurance does not cover the deductible for liability claims against third parties, among other things.

Please note that this add-on cannot be purchased individually. It must be purchased together with at least one basic module.

In a medical emergency, a trip abroad can quickly become very costly because in many places, medical care and hospital stays are considerably more expensive than in Switzerland. And outside of Switzerland, mandatory basic health insurance pays at most twice the amount that the same procedure would cost in Switzerland. The Treatment costs abroad add-on module pays for:

• emergency, scientifically recognized and appropriate outpatient and inpatient treatment outside of Switzerland

Please note:

• The Medical treatment costs abroad add-on module can only be purchased together with the Personal assistance basic module. It covers rescue and recovery costs, among other things, and is recommended for every trip you take.
• This combination replaces myTravel, AXA’s previous international health insurance.
• International health insurance is especially important if you travel to countries where medical care is expensive.