You are using an outdated browser. There may be optical and technical problems.
OK, CLOSE
Thinking about terminating your contract? Does your insurance cover no longer suit your needs? Are you looking to change advisor, or are there are other reasons why you are dissatisfied? Please contact us. Together, we can find a solution.
We are happy to help:
Monday – Friday, 8 am – 12 noon / 1 pm – 5 pm
We are happy to help:
Monday – Friday, 8 am – 12 noon / 1 pm – 5 pm
We will be happy to compare our benefits and
discuss potential adjustments.
Monday – Friday, 8 am – 12 noon / 1 pm – 5 pm
Call: 0800 800 018Complete, send and you'll hear back from us
Contact formPossible reasons for termination
Notice periods
The corresponding insurance contract and the reason for termination are key.
In general, the following applies:
The contract term is decisive. You will find this in your policy (insurance contract). The contract is automatically extended by 1 year unless terminated in writing no later than 3 months prior to expiry.
You will also find information about notice periods in the General Insurance Conditions (GIC).
If you have further questions, you can contact us using the contact form, call us at 0800 800 018, or get in touch with your advisor.
If you replace an insured object, such as your vehicle, we would of course be happy to continue to insure you. In this case, the annual premium already paid will be credited to the new policy. However, you can also terminate the current policy.
Example: You sell your car on March 18. In this case, you can terminate the contract as of March 18 and we will reimburse you the proportion of the annual premium already paid. Simply enter “Insured object sold” as the reason for termination.
Are you with another insurance company but want to switch to AXA? Our staff will be pleased to help and to support you in giving notice.
If anything is unclear in general, you can also contact the Swiss Ombudsman of Private Insurance and of Suva in its capacity as a neutral arbitration body.
We use cookies and analysis tools to improve your user experience, to personalize advertising by AXA and our advertising partner companies, and to provide social media functions. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. If you would like to change your settings, please use an up-to-date browser. By using our website with this browser, you consent to the use of cookies.