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Payment options

Which payment method suits you? Electronically and conveniently via eBill in Online or Mobile Banking or by direct debit? Either way, you choose a simple and paperless payment but you also save time and protect the environment.

LSV / DD direct debiting

Never forget to pay a bill again: No need to log in to online banking or fill in payment details. Easy, convenient, and time-saving – outstanding bills are transferred to us on time by your bank or PostFinance. The debited amount can be viewed under account management. If you ever disagree with the amount, you have 30 days in which to dispute it.

Simply register online and forget all about bills

You can set up your bank's LSV direct debit or PostFinance's DD direct debit with us in no time. All you need is the number of your insurance policy. If you have several, one policy number is enough to get started. Here’s how it works:

Step 1: Enter a policy number for identification purposes.
Step 2: Select all the insurance policies for which you wish to pay by LSV or Debit Direct.
Step 3: Complete your bank or PostFinance details (IBAN)
Step 4: Sign the required authorization electronically.

With just one click, the registration will be sent to us and we’ll take care of the rest.

eBill

Receive your bill via Online or Mobile Banking. No more typing in long reference numbers, no more filing of paper bills – just check the amount and release for payment.

Your benefits with eBill

Convenient and secure

You receive your bill directly in Online Banking to check and approve. Your data is protected at all times through encrypted transmission.

Quick and easy

Your bill is paid with just a few mouse clicks. No more typing in long reference numbers, account information and billing amount.

Paperless and time-saving

With eBill, you not only protect the environment, but you also save time as the process is so quick. If you wish, you simply download your bill as a PDF. Your bill is also available at any time in the myAXA customer portal.

Further information on eBill

Receive bills electronically in three steps

Log in to your Online Banking.
Click on eBill and register.
Select AXA from the list of billers and enter your details including contract and policy number.

If you have different insurance policies with us, you must register for each policy. For example for your car, your legal protection insurance from AXA-ARAG or your AXA Healthcare.

Once registered, you will conveniently receive all bills from AXA in your Online Banking.

Please note: Unfortunately any private pension products and occupational benefits insurance solutions taken out before July 1, 2019 cannot yet be paid with eBill.

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