Payment options

Which payment method suits you? Electronically and conveniently via eBill in Online or Mobile Banking or by direct debit? Either way, you choose a simple and paperless payment but you also save time and protect the environment.


Receive your bill via Online or Mobile Banking. No more typing in long reference numbers, no more filing of paper bills – just check the amount and release for payment.

Your benefits with eBill

Convenient and secure

You receive your bill directly in Online Banking to check and approve. Your data is protected at all times through encrypted transmission. 

Quick and easy

Your bill is paid with just a few mouse clicks. No more typing in long reference numbers, account information and billing amount. 

Paperless and time-saving

With  eBill, you not only protect the environment, but you also save time as the process is so quick. If you wish, you simply download your bill as a PDF. Your bill is also available at any time in the myAXA customer portal.

Further information on eBill

Register in the myAXA customer portal

Receive bills electronically in three steps

  1. Log in to your Online Banking.
  2. Click on eBill and register.
  3. Select AXA from the list of billers and enter your details including contract and policy number.

If you have different insurance policies with us, you must register for each policy. For example for your car, your legal protection insurance from AXA-ARAG or your AXA Healthcare. 

Once registered, you will conveniently receive all bills from AXA in your Online Banking. 

Please note: Unfortunately any private pension products and occupational benefits insurance solutions taken out before July 1, 2019 cannot yet be paid with eBill.

Direct debit (LSV) / Debit Direct

Don’t forget your bills any more: Your bank or PostFinance will automatically transfer outstanding billing amounts to AXA. Quickly done.

Your benefits with direct debit (LSV) / Debit Direct

Simple, convenient and time-saving

We’ll handle the payment of your bills together with your bank or PostFinance. No need to log in to Online Banking any more – no need to fill in payment details.

Automatic and on time

Outstanding bills are transferred to us on time by your bank or PostFinance . The debited amount can be seen as part of account management. If you ever disagree, you have 30 days in which to raise an objection. Your bills are also available at any time in the myAXA customer portal.  

Register in the myAXA customer portal

Complete form and forget all about bills

  1. Complete the direct debit (LSV) or Debit Direct (DD) form.
  2. Send the completed application for LSV to your bank, or send your application for DD to AXA.
  3. Please note: LSV / DD only applies to future bills. If bills you have already received are pending, you still have to pay these using the original payment slip.

Paying with Bitcoin

As a private customer with AXA, you have the option of using Bitcoin to pay your premium invoice. All you need for this is your own Bitcoin wallet, the reference number and the amount of your premium invoice.

This is how easy it is

  1. Click here.
  2. Enter the reference number and amount of your invoice in inapay.
  3. Click on "Pay" and carry out the transaction with your Bitcoin wallet within the given time. And that's it, your invoice is paid! 

Additional information

Find out here all additional information and the answers to frequently asked questions about "Paying with Bitcoin at AXA": 

FAQ about paying with Bitcoin

  • Teaser Image
    New payment option: Bitcoin

    AXA is the first all-lines insurer in Switzerland to allow its customers to pay their bills with Bitcoin. This represents an investment in the company's digital future in response to growing customer demand for more choice when it comes to payments.

    Find out more

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