Procurement & suppliers

Procurement and suppliers

AXA Procurement is aimed at sustainability. We make sure our suppliers are committed to sustainable quality products and fair social conditions. 

  • Uniform standards
  • Commitment to sustainability
  • Long-term outlook

Criteria for our procurement

When procuring our goods and services, we focus on the following values:

Integrity and sustainability

Our suppliers can rely on the integrity of AXA employees. For us, this means:

  • Fairness
  • Neutrality
  • Confidentiality
  • Transparency 

Long-term outlook

We strive to maintain long-term business relationships. In addition to financial aspects, we also take into account social, ecological and ethical factors. This is why we choose our suppliers carefully and do not immediately look for a cheaper supplier as soon as prices increase slightly.

Sustainable procurement

When placing orders, our Procurement staff is required to comply with the following principles:

  1. They must critically assess the necessity of orders and contracts.
  2. They are encouraged to regularly request that existing suppliers find more sustainable solutions or consider more sustainable offerings from other suppliers.
  3. They should show a preference for products from Switzerland or neighboring European countries.

Environmentally friendly goods and services

  • Materials
    - eco-friendly materials or the highest recycled material content possible
    - after use, reusable to the greatest extent possible or disposable in an environmentally neutral way
  • Production
    minimum impact on the environment, energy efficient, socially acceptable
  • Electronic equipment
    highest possible energy efficiency rating
  • Standards
    compliance with all current European standards for ecological and social sustainability or certification through recognized certificates and labels (EN71, SEV, Blue Angel, FSC, etc.)
  • Packaging material
    minimum packaging necessary made from ecologically safe materials
  • Country of manufacture
    products from Switzerland or neighboring European countries 

We own our responsibility. So do our suppliers.

The code of conduct for suppliers provides the framework for AXA Switzerland's relations with its suppliers. On entering into supply contracts, our suppliers undertake to adhere to high ethical, social and ecological standards. 

What we expect from our suppliers

Minimum requirements

  • A responsible approach to the environment and natural resources
  • No forced or child labor
  • Healthy and safe working conditions
  • No discrimination against persons on the basis of gender, race, religion or political affiliation


Suppliers with substantial order volumes are certified by the independent third-party company EcoVadis. EcoVadis is an internationally focused platform that checks companies' entire supply chains.

To EcoVadis

Paperless processes

Harmonized procurement processes at AXA are obligatory. Coupa software enables the paperless processing of orders, invoices and payments. AXA Procurement prefers to work with suppliers within the Coupa network. Registered suppliers therefore have an advantage in our evaluation process. 

To Coupa supplier portal

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