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If loss/damage occurs in transit, several different parties and forwarding steps are usually involved. Assessment of the damage by an independent expert leads to clarity.
Yes, transportation insurance is also a benefit in this instance, as the liability of forwarding agents and carriers commissioned with transportation is usually restricted and includes certain relief opportunities whereby you are either not protected at all or inadequately protected against the financial consequences of a claim. With transportation insurance from AXA, your goods are covered at their full value regardless of the liability of the firms commissioned with transportation.
Your transported goods are fully covered from end to end: during loading, reloading, unloading and carriage to and from the means of transportation. During this time, the insurance covers losses, theft, and damage.
While AXA itself is responsible for loss assessment and regulation in Switzerland, our worldwide network of experts is responsible for this in other countries. If you have a claim as policyholder, you simply contact your allocated average adjuster so that the claim can be registered and individual measures taken for minimization or compensation purposes.
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