Hail damage? Storm damage?

Online claims filing Your insurance coverage at a glance

Find out immediately whether your claim is covered
Info about deductible & premium changes
You can also: Choose an auto repair shop
Calculate premium now

AXA's convenient online claims filing lets you know in an instant if your claim is covered. And what’s more, you can also find out right away how high your deductible is and whether your premium will go up. If you like, you can also choose a suitable garage near you so you can contact them to make an appointment. All your insurance information is clearly displayed and you can report your claim quickly and easily online. 

Is the damage to my car insured?

Would you like to know what your insurance covers before you file your claim? And avoid having to call and go through the interminable process of identifying yourself, waiting forever on an answer and then having to fill out lots of tedious forms? AXA lets you skip all that hassle. With just a few clicks, you can find out: 

  • Whether the damage to your vehicle is insured
  • Whether the damage to another’s vehicle is insured
  • How much you must pay yourself (deductible)
  • Whether your premium is going to go up or if you have bonus protection so it won’t.

After you’ve reviewed all your information, you can decide whether you’d like to file your claim online. 

In some cases, we may not yet be in a position to provide you with all the information you need right away. In certain cases, further clarification will be necessary.

This is how to find out how your claim is insured.

  • 1

    Go to AXA.ch/claim and enter your license plate number, zip code and date of birth. Of you can use the myAXA customer portal.

  • 2

    Enter the information about your accident. You will see at a glance if the damage to your car and to the other person’s car is covered, how high your deductible is and whether your premium will go up.

  • 3

    Then you can file your claim directly online. If you like, you can also choose a suitable garage near you so you can contact them to make an appointment. Easy, isn’t it?

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