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Report damage to buildings and/or adjacent property quickly and easily online: However, the decisive factor is the canton your building is located in. This is because Switzerland’s compulsory insurance requirements are regulated on a cantonal basis. Who is responsible for your storm damage – cantonal buildings insurance or AXA?
AXA is responsible in the following cantons: Geneva, Uri, Schwyz, Ticino, Appenzell Innerrhoden, Valais, Obwalden
In all other cantons, first contact the cantonal buildings insurance authority (for damage to the building itself or to fixed parts of the building: roof, conservatory, etc.).
If, for example, the summerhouse, installed sculptures, trees or paths have been damaged, we will be happy to check your claim under your supplementary insurance where applicable.
Notify us of your claim – quickly and simply using our online form.
