Why do I need cyber prevention services?
Have you never received a virus-infected e-mail, a fraudulent SMS or a dubious phone call? Then you can count yourself really lucky! The fact is that today, people are more likely to become a victim of cyber crime than of a burglary.
It's only a matter of time until every one of us becomes a victim of cyber crime.
And one thing's clear: cyber criminals are becoming ever more sophisticated. Professional looking phishing websites and fake shops are very difficult for laypeople to spot. Data leaks on major trustworthy platforms are increasing. Security gaps in shop systems enable criminals to hack credit cards and personal data.
Our cyber prevention services give early warning about potential dangers, raise awareness and can prevent worst case scenarios. Thanks to monitoring, you'll receive a warning message, for example, if you're shopping on a dubious platform. If your telephone number or one of your online accounts was hacked. Or if you're insulted, abused or bullied online.
AXA Cyber Worry Monitor 2026: Focus on AI content
AI-generated media content meets with strong skepticism in Switzerland: 94% of the population wants a clear designation. People are worried primarily about credibility, transparency, responsibility and data protection. Only one quarter find that AI content makes social media more attractive, and 69% disapprove of personalized content. At the same time, there is concern that AI will also increase cases of cyber fraud. Read the key findings in the complete media release now (article in German).
What do the free cyber prevention services offer me?
Protection of your online accounts
- Monitoring of online accounts and telephone numbers including warnings if these are affected by a data leak (e.g. online shops or social media platforms)
- Checking received e-mails for phishing (verification of the sender and the URL, for example);
Protection against cyber-bullying
- Monitoring of publicly accessible content on the internet, including warnings in the event of content that is defamatory and in violation of personal rights (e.g. insults / abuse / bullying)
Protection when online shopping
- Monitoring of websites including warnings when surfing the internet (browser extension) as well as manual queries of URL addresses
Warnings and support
- Push notifications on the current risk situation
- Recommendations on how to proceed if there is a problem
- Tips and information on correct behavior on the internet
How can I benefit from the free services?
All AXA customers with a myAXA account benefit from our exclusive offer.
The free prevention services are already available in your myAXA account - it's quick and easy to activate them:
- Log in to your myAXA account
- Activate the free services by clicking on the "Free cyber prevention services" tile on the myAXA homepage
- Select which telephone numbers, e-mail addresses and other accounts you would like to have monitored
Would you rather have comprehensive cyber insurance?
Other interesting AXA products for you:
Knowledge can also protect: blog article on online risks
Fake shops: how to protect yourself against online fraud
Have you found a branded pullover in an online shop for CHF 19 rather than the standard CHF 99? This kind of "bargain" should set alarm bells ringing for consumers.
Vishing - a perfidious type of cyber fraud
A nightmarish thought: you call the hotline of a booking platform, disclose data, but eventually realize that the whole process from start to finish, including payment, has been hacked. Read about how our customer Laura Z. was tricked by cyber criminals and how AXA was able to help her.
Top tips for a secure password
Do you have a specific strong password for e-banking, every online shop and every e-mail account that you can easily remember? Great, you're on the safe side.
