Individual product details: benefits overview and contractual provisions.
Would you like contributions towards the stay of an accompanying person (rooming-in) or additional benefits abroad? Is a general ward sufficient for you? Is a low premium more important to you than extra comfort? Then our supplementary insurance “Hospital General Ward” is perfect for you. In addition, the “Hospital General Ward” solution covers the additional costs of a hospital stay outside your canton of residence.
Do you want to be free to choose who treats you and where, throughout Switzerland, during a hospital stay? Would you like us to organize childcare and contribute to the costs if you have to stay in hospital overnight? Do you think it would help your recovery if you were in a semi-private ward? Then our supplementary insurance "Hospital Semi-Private” is perfect for you.
Is a free choice of doctor important to you? Is a single room the only option you’ll consider? Do you want all costs be covered in the event of a medical emergency abroad? Then our "Hospital Private” solution is the right choice.
Do you find the additional benefits of semi-private or private hospital insurance interesting, but you don't see the need for it at the moment? If the case should arise, would you like to be optimally covered? Then our flexible supplementary hospital insurance offers the ideal combination of comfort and attractive premiums.
You can decide which model suits you best from one hospital stay to the next. With our Flex models, the choice is yours.
What’s the simplest way of saving on health insurance premiums? It’s to combine low-cost basic insurance with attractive supplementary insurance options. And our invoice service makes it even simpler.
The AXA Healthcare hospital list is valid for hospital products in accordance with the ICA:
If you are planning to stay in a birthing center, we kindly ask you to contact us.
Hospitals (and their wards) that are not mentioned in this list may be deemed to be approved. This does not guarantee, however, that costs incurred will be covered in all individual cases. The obligation to provide benefits is always determined on the basis of the conditions of insurance applicable when the costs are incurred.
This list is updated periodically. Valid as at November 2022.
Canton |
Postcode |
Town/city |
Service provider |
AR | 9053 | Teufen | Augenklinik Dr. A. Scarpatetti AG |
TI | 6644 | Orselina | Clinica Dr Spinedi c/o Clinica Santa Croce |
VD | 1815 | Clarens | Clinique la Prairie SA |
VD | 1820 | Territet | Biotonus, Clinique Bon-Port SA centre de soins médicaux & esthétiques |
ZH | 8702 | Zollikon | Klinik Tiefenbrunnen AG |
ZH | 8400 | Winterthur | Eulachklinik AG |
Canton |
Postcode |
Town/city |
Service provider |
GE |
1247 |
Anières |
Clinique Les Hauts d'Anières |
We cover costs as set out in the prevailing General Insurance Conditions (GIC) and supplementary conditions for the following products for a spa cure or convalescence treatment.
The cure must be prescribed by a doctor before it begins, and must take place on an inpatient basis in a spa or convalescence center managed by a doctor and authorized under the Health Insurance Act (see the list below).
The doctor's prescription must be submitted to AXA before the treatment begins, and must include the name of the spa/convalescence center and the date on which the treatment starts. AXA’s payments are in addition to what is covered by basic health insurance.
The following spas and convalescence centers are recognized. Valid from February 1, 2021.
Canton |
Postcode |
Town/city |
Service provider |
Convalescence center 1) | Spa 2) |
AG | 5116 | Bad Schinznach | Privat-Klinik und Kurhotel Im Park |
✔ |
✔ |
AG | 5116 | Bad Schinznach | Bad Schinznach Thermal Spa | ✔ | ✔ |
AG | 5330 | Bad Zurzach | Hotel zur Post |
✔ |
✔ |
AG | 5330 | Bad Zurzach | Parkhotel Bad Zurzach | ✔ | ✔ |
AG | 5330 | Bad Zurzach | Reha Clinic Bad Zurzach | ✔ | ✔ |
AG | 5330 | Bad Zurzach | Thermal Springs Resort (Hotel Tenedo) | ✔ |
✔ |
AG | 5330 | Bad Zurzach | Vital Boutique Hotel Zurzacherhof | ✔ | ✔ |
AG | 4310 | Rheinfelden | Parkresort Rheinfelden: Salina Rehaklinik | ✔ |
✔ |
AG | 4310 | Rheinfelden | Park-Hotel am Rhein, sole uno | ✔ | ✔ |
AG | 5707 | Seengen | Kurhotel Eichberg | ✔ | |
AR | 9410 | Heiden | Hotel Heiden | ✔ | |
AR | 9052 | Niederteufen | Berit Klinik AG | ✔ | |
AI | 9108 | Gonten | Kurhaus Bad Gonten | ✔ | |
AI | 9108 | Jakobsbad | Hotel Jakobsbad | ✔ | |
AI | 9057 | Weissbad | Klinik im Hof / Kurhotel und Gesundheitshotel | ✔ | |
BL | 4448 | Läufelfingen | Bad Ramsach Quellhotel | ✔ | ✔ |
BE | 3654 | Gunten | Parkhotel Gunten | ✔ | |
BE | 3645 | Gunten/Gwatt | Klinik Schönberg with Deltapark Vitalresort | ✔ | |
BE | 3625 | Heiligenschwendi | Kurhaus Haltenegg | ✔ | |
BE | 3854 | Oberried | EDEN Reha- und Kurklinik | ✔ | |
BE | 3852 | Ringgenberg | Reha-Pflegeklinik EDEN | ✔ | |
GR | 7440 | Andeer | Schamser Heilbad Andeer with Hotel Fravi |
✔ |
✔ |
GR | 7440 | Andeer | Reha Andeer | ✔ | |
GR | 7550 | Scuol | Bogn Engiadina Scuol, Badehotel Belvair, Hotel Belvédère | ✔ | ✔ |
GR | 7212 | Seewis-Dorf | Hotel Scesaplana | ✔ | |
LU | 6205 | Eich | Ferien- und Erholungshaus Seematt | ✔ | |
LU | 6000 | Luzern | RehaClinic Sonnmatt, Kurhotel & Residenz Sonnmatt | ✔ | |
LU | 6353 | Weggis | Kurhaus Seeblick | ✔ | |
NW | 6363 | Obbürgen | Waldhotel Health & Medical Excellence | ✔ | |
OW | 6062 | Wilen/Sarnen | Kurhaus am Sarnersee | ✔ | |
SG | 9030 | Abtwil | Hotel Säntispark- Zentrum für Medizin & Sport | ✔ | |
SG | 7310 | Bad Ragaz | Kurhotel Cristal |
✔ |
|
SG | 7310 | Bad Ragaz | Grand Resort Bad Ragaz | ✔ | ✔ |
SG | 7310 | Bad Ragaz | Clinic Bad Ragaz und Tamina Therme | ✔ | ✔ |
SG | 9621 | Oberhelfenschwil | Pflege- und Kurhaus Dorfplatz | ✔ | |
SG | 9016 | St. Gallen | Oberwaid – Das Hotel. Die Klinik | ✔ | |
SG | 9658 | Wildhaus | Sunnehus, Kur und Bildung | ✔ | |
TI | 6612 | Ascona | Casa Andrea Cristoforo | ✔ | |
TG | 8374 | Dussnang | Rehaklinik Dussnang AG | ✔ | |
TG | 8594 | Güttingen | Kurhotel Sokrates – Gesundheitszentrum | ✔ | |
VS | 3983 | Breiten ob Mörel | Badehotel Salina Maris | ✔ | ✔ |
VS | 3954 | Leukerbad | Therme 51 Hotel Physio & Spa |
✔ |
✔ |
VS | 3954 | Leukerbad | Leukerbad Clinic | ✔ | ✔ |
ZG | 6318 | Walchwil | Zentrum Elisabeth | ✔ | |
ZH | 8802 | Kilchberg | Kurabteilung See-Spital | ✔ |
The services provided are governed by the provisions of the prevailing supplementary conditions of insurance.
Footnotes /key
1) Convalescence center: the establishment satisfies the criteria for classification as a convalescence center.
2) Spa: the spa is authorized to provide treatments by statutory social health insurance.
The payment of benefits is governed solely by the Health Insurance Act (HIA) and related ordinances, as well as the General Insurance Conditions (GIC) and respective Supplementary Conditions of AXA Healthcare.
Valid as at July 2022
AXA Healthcare contributes to the costs of scheduled hospital stays in acute-care hospitals, psychiatric clinics, and rehabilitation clinics abroad under supplementary hospital insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).
Partnerships with hospitals
Essentially, any hospital can be chosen for a scheduled treatment. We recommend obtaining information from your general practitioner, for example, about the quality of the hospital abroad. The list below contains a selection of hospitals in Europe that work closely with local AXA health insurers.
Should you be planning elective treatment at a hospital abroad, it’s important to state before being admitted that you are a self-pay patient and that you are insured with AXA Switzerland.
Country | Town/city | Hospital | Medical specialties | Contact for international patients | |
Germany | Berlin | Charité | Known for cardiology, among the largest and most well-known university hospitals with a range of specialties | via website | |
Germany | Heidelberg | Universitätsklinikum Heidelberg | Pediatrics, transplants for international patients, and many other specialties | via website | |
Germany | Hamburg | Martini-Klinik | Prostate cancer treatment | Email: info@martini-klinik.de Phone: +49 (0)40 7410- 51300 |
|
France | Paris | Fondation Ophtalmologique Adolphe de Rothschild | Ophthalmology, neuroscience, ENT | Email: international@for.paris | |
France | Paris | Groupe Hospitalier Paris Saint Joseph Marie Lannelongue | Cardiology, cardiovascular disease, cardiac surgery | Email: internationalpatient@ghpsj.fr Phone: +33 144127881 |
|
France | Suresnes | Hôpital Foch | Neurology, neurosurgery, oncology, 24/7 emergency medical treatment | via website | |
Italy | Milan | Ospedale San Raffaele | All existing medical specialties | Email: international@gsdh.it Phone: +39 0226431 |
|
Italy | Milan | Policlinico San Donato | Specialized in the treatment of children | Email: international@gsdh.it Phone: +39 02527741 |
|
Italy | Milan | Istituto Ortopedico Galeazzi | Orthopedics | Email: international@gsdh.it Phone: +39 02662141 |
|
Italy | Rom | Salvator Mundi International Hospital | Surgery, laboratory for international and tropical medicine and microbiology | Email: smih_doc@upmc.it Phone: +39 06588961 |
|
Spain | Madrid | HM Hospitales | All existing medical specialties | Email: international@hmhospitales.com Phone: +34 914 452 126 |
|
Spain | Madrid | Quirónsalud | All existing medical specialties | Email: G24@quironsalud.es Phone: +34 901 123 456 |
|
Spain | Madrid | Vithas Group | Angiology (vascular diseases) | Email: international.milagrosa@vithas.es Phone: +34 649 228 766 |
|
Spain | Santa Cruz de Bezana | Hospital Mompia | All existing medical specialties | Email: info@hospitalmompia.com Phone: +34 942 584 100 |
|
United Kingdom | London | The Lister Hospital | Heart disease, orthopedics, oncology, and fertility | Email: info.lister@hcahealthcare.co.uk Phone: +44 20 7730 7733 |
|
United Kingdom | London | The London Bridge Hospital | Cardiology, cardiac surgery, orthopedics | Email: info.lbh@hcahealthcare.co.uk Phone: +44 207 407 3100 |
|
United Kingdom | London | The Portland Hospital | Maternity unit and largest pediatric ICU in the UK | Email: info.tph@hcahealthcare.co.uk Phone children: +44 20 7390 8020 Phone maternity: +44 20 7390 6068 |
|
United Kingdom | London | The Wellington Hospital | Cardiology, cancer treatment, neurosurgery, orthopedics, gynecology, and spinal treatment | Email: info.twh@hcahealthcare.co.uk Phone: +44 20 3603 3844 |
AXA Healthcare can provide benefits for convalescence and spa treatments abroad on request.
The insured is required to notify AXA or the AXA emergency hotline about the treatment without delay by calling +41 58 218 11 11.
Basic insurance cover contributes to the costs of medical emergencies as follows:
AXA Healthcare also contributes to the costs of medical emergencies under the supplementary hospital insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).
Basic health insurance covers the cost of stays in multi-bed general wards in a listed hospital in your canton of residence. If you would like to adjust these inpatient hospital benefits to suit your needs, it is worth taking out semi-private or private supplementary hospital insurance.
Basic insurance does not offer you a free choice of hospital or doctor. Supplementary hospital insurance lets you enjoy the greater comfort of a two-bed or single room with a semi-private or private option.
Flex hospital insurance solutions are further options. These allow you to decide on a case-by-case basis whether you want to select your own doctor and what level of comfort you prefer for your upcoming hospital stay.
You will find our product range (PDF) here.
Free choice of doctor: With supplementary hospital insurance, you can choose who you would like to treat you. For complex treatments in particular, you have the option of consulting a specialist or head physician, with full cost coverage.
Free choice of hospital: Basic insurance in Switzerland pays the charges of a listed hospital in your canton of residence. With supplementary hospital insurance, however, you can choose between hospitals in Switzerland based on what you are looking for. This also allows you to benefit from possible differences in quality between hospitals.
Doctors
As a general rule, AXA recognizes all doctors licensed to work in Switzerland and whose names appear in the full official Register of Doctors in Switzerland. The register comprises more than 30,000 entries and is updated every day. Nevertheless, AXA reserves the right to exclude individual doctors without having to provide reasons for its decision.
Therapists
As a general rule, AXA recognizes all therapists and methods of complementary medicine listed in this therapist search.
All our supplementary health insurance solutions – so that includes supplementary hospital insurance – may be terminated at the end of any calendar year, subject to three months’ prior notice. You can choose between one-, two-, and three-year contracts.
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