Would you like contributions towards the stay of an accompanying person (rooming-in) or additional benefits abroad? Is a general ward sufficient for you? Is a low premium more important to you than extra comfort? Then our supplementary insurance “Hospital General Ward” is perfect for you. In addition, the “Hospital General Ward” solution covers the additional costs of a hospital stay outside your canton of residence.
Do you want to be free to choose who treats you and where, throughout Switzerland, during a hospital stay? Would you like us to organize childcare and contribute to the costs if you have to stay in hospital overnight? Do you think it would help your recovery if you were in a semi-private ward? Then our supplementary insurance "Hospital Semi-Private” is perfect for you.
Is a free choice of doctor important to you? Is a single room the only option you’ll consider? Do you want all costs be covered in the event of a medical emergency abroad? Then our "Hospital Private” solution is the right choice.
Do you find the additional benefits of semi-private or private hospital insurance interesting, but you don't see the need for it at the moment? If the case should arise, would you like to be optimally covered? Then our flexible supplementary hospital insurance offers the ideal combination of comfort and attractive premiums.
You can decide which model suits you best from one hospital stay to the next. With our Flex models, the choice is yours.
What’s the simplest way of saving on health insurance premiums? It’s to combine low-cost basic insurance with attractive supplementary insurance options. And our invoice service makes it even simpler.
The AXA Healthcare hospital list is valid for hospital products in accordance with the ICA:
If you are planning to stay in a birthing center, we kindly ask you to contact us.
Hospitals (and their wards) that are not mentioned in this list may be deemed to be approved. This does not guarantee, however, that costs incurred will be covered in all individual cases. The obligation to provide benefits is always determined on the basis of the conditions of insurance applicable when the costs are incurred.
This list is updated periodically. Valid as at November 2022.
|AR||9053||Teufen||Augenklinik Dr. A. Scarpatetti AG|
|TI||6644||Orselina||Clinica Dr Spinedi c/o Clinica Santa Croce|
|VD||1815||Clarens||Clinique la Prairie SA|
|VD||1820||Territet||Biotonus, Clinique Bon-Port SA centre de soins médicaux & esthétiques|
|ZH||8702||Zollikon||Klinik Tiefenbrunnen AG|
Clinique Les Hauts d'Anières
We cover costs as set out in the prevailing General Insurance Conditions (GIC) and supplementary conditions for the following products for a spa cure or convalescence treatment.
The cure must be prescribed by a doctor before it begins, and must take place on an inpatient basis in a spa or convalescence center managed by a doctor and authorized under the Health Insurance Act (see the list below).
The doctor's prescription must be submitted to AXA before the treatment begins, and must include the name of the spa/convalescence center and the date on which the treatment starts. AXA’s payments are in addition to what is covered by basic health insurance.
The following spas and convalescence centers are recognized. Valid from February 1, 2021.
|Convalescence center 1)||Spa 2)|
|AG||5116||Bad Schinznach||Privat-Klinik und Kurhotel Im Park
|Bad Schinznach Thermal Spa||✔||✔|
|5330||Bad Zurzach||Hotel zur Post||✔||✔|
|Parkhotel Bad Zurzach||✔||✔|
|RehaClinic Bad Zurzach||✔||✔|
|Thermal Springs Resort (Hotel Tenedo)||✔||✔|
|VitalBoutique Hotel Zurzacherhof||✔||✔|
|4310||Rheinfelden||Parkresort Rheinfelden: Salina Rehaklinik||✔||✔|
|Park-Hotel am Rhein, sole uno||✔||✔|
|9052||Niederteufen||Berit Klinik AG||✔|
|AI||9108||Gonten||Kurhaus Bad Gonten||✔|
|9057||Weissbad||Klinik im Hof / Kurhotel und Gesundheitshotel||✔|
|BL||4448||Läufelfingen||Bad Ramsach Quellhotel||✔||✔|
|3645||Gunten/Gwatt||Klinik Schönberg with Deltapark Vitalresort||✔|
|3854||Oberried||EDEN Reha- und Kurklinik||✔|
|GR||7440||Andeer||Schamser Heilbad Andeer with Hotel Fravi||✔||✔|
|7550||Scuol||Bogn Engiadina Scuol, Badehotel Belvair, Hotel Belvédère||✔||✔|
|LU||6205||Eich||Ferien- und Erholungshaus Seematt||✔|
|6000||Lucerne||RehaClinic Sonnmatt, Spa Hotel & Sonnmatt Residence||✔|
|NW||6363||Obbürgen||Waldhotel Health & Medical Excellence||✔|
|OW||6062||Wilen/Sarnen||Kurhaus am Sarnersee||✔|
|SG||9030||Abtwil||Hotel Säntispark – Centre for Medicine & Sport||✔|
|7310||Bad Ragaz||Cristal spa hotel||✔|
|Grand Resort Bad Ragaz||✔||✔|
|Clinic Bad Ragaz and Tamina Therme||✔||✔|
|9621||Oberhelfenschwil||Pflege- und Kurhaus Dorfplatz||✔|
|9016||St. Gallen||Oberwaid – Das Hotel. The Clinic||✔|
|9658||Wildhaus||Sunnehus, Kur und Bildung||✔|
|TI||6612||Ascona||Casa Andrea Cristoforo||✔|
|TG||8374||Dussnang||Rehaklinik Dussnang AG||✔|
|8594||Güttingen||Kurhotel Sokrates – Gesundheitszentrum||✔|
|VS||3983||Breiten ob Mörel||Badehotel Salina Maris||✔||✔|
|3954||Leukerbad||Therme 51 Hotel Physio & Spa||✔||✔|
The services provided are governed by the provisions of the prevailing supplementary conditions of insurance.
1) Convalescence center: the establishment satisfies the criteria for classification as a convalescence center.
2) Spa: the spa is authorized to provide treatments by statutory social health insurance.
The payment of benefits is governed solely by the Health Insurance Act (HIA) and related ordinances, as well as the General Insurance Conditions (GIC) and respective Supplementary Conditions (SC) of AXA Healthcare.
Valid as at July 2022
AXA Healthcare contributes to the costs of scheduled hospital stays in acute-care hospitals, psychiatric clinics, and rehabilitation clinics abroad under supplementary inpatient insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).
|Country||City||Name of hospital||Medical specialities||Contact for international patients|
|Germany||Berlin||Charité||Known for cardiology, among the largest and most well-known university hospitals with a range of specialties.||via website|
|Germany||Heidelberg||Universitätsklinikum Heidelberg||Pediatrics, transplants for international patients, and many other specialties||via Website|
|Germany||Hamburg||Martini-Klinik||Prostate cancer treatment||E-mail: firstname.lastname@example.org
Phone: +49 (0)40 7410- 51300
|France||Paris||Fondation Ophtalmologique Adolphe de Rothschild||Ophthalmology, neuroscience, ENT||E-mail: email@example.com|
|France||Paris||Groupe Hospitalier Paris Saint Joseph Marie Lannelongue||Cardiology, cardiovascular disease, cardiac surgery||E-mail: firstname.lastname@example.org
Phone: +33 144127881
|France||Suresnes||Hôpital Foch||Neurology, neurosurgery, oncology, 24/7 emergency medical treatment||via website|
|Italy||Milano||Ospedale San Raffaele||all existing medical specialties||E-mail: email@example.com
Phone: +39 0226431
|Italy||Milano||Policlinico San Donato||Specialized in the treatment of children with congenital heart disease.||E-mail: firstname.lastname@example.org
Phone: +39 02527741
|Italy||Milano||Istituto Ortopedico Galeazzi||Orthopedics||E-mail: email@example.com
Phone: +39 02662141
|Italy||Roma||Salvator Mundi International Hospital||Surgery, laboratory for international and tropical medicine and microbiology.||E-mail: firstname.lastname@example.org
Phone: +39 06588961
|Spain||Madrid||HM Hospitales||all existing medical specialties||E-mail: email@example.com
Phone: +34 914 452 126
|Spain||Madrid||Quirónsalud||all existing medical specialties||E-mail: G24@quironsalud.es
Phone: +34 901 123 456
|Spain||Madrid||Vithas Group||Angiology (vascular diseases)||E-mail: firstname.lastname@example.org
Phone: +34 649 228 766
|United Kingdom||London||The Lister Hospital||Heart disease, orthopedics, oncology, and fertility||E-mail: email@example.com
Phone: +44 20 7730 7733
|United Kingdom||London||The London Bridge Hospital||Cardiology, cardiac surgery, orthopedics||E-mail: firstname.lastname@example.org
Phone: +44 207 407 3100
|United Kingdom||London||The Portland Hospital||Maternity unit and largest pediatric ICU in the UK||E-mail: email@example.com
Phone children: +44 20 7390 8020
Phone maternity: +44 20 7390 6068
|United Kingdom||London||The Wellington Hospital||Cardiology, cancer treatment, neurosurgery, orthopedics, gynecology, and spinal treatment||E-mail: firstname.lastname@example.org
Phone: +44 20 3603 3844
AXA Healthcare can provide benefits for convalescence and spa treatments abroad on request.
The insured is required to notify AXA or the AXA emergency hotline of the treatment by calling +41 58 218 11 11 without delay.
Basic insurance cover contributes to the costs of medical emergencies as follows:
AXA Healthcare also contributes to the costs of medical emergencies under supplementary outpatient and inpatient insurance (Hospital General Ward, Hospital Semi-Private, Hospital Flex 1, Hospital Flex 2, Hospital Private, and Accident – Private).
With supplementary hospital insurance, you can determine who treats you. For non-routine treatment in particular, it’s worth consulting a specialist or the head physician. Supplementary hospital insurance gives you significantly more options. And with full cost coverage.
Basic insurance in Switzerland pays the charges of a listed hospital in your canton of residence.
But there are differences in quality between hospitals in Switzerland, too. And when it comes to our own health or that of a loved one, compromises are not really an issue. Supplementary hospital insurance gives you the opportunity to decide, based on what you want.
General ward means that you are accommodated in a shared room. Depending on the hospital, this means one to three additional people in your room. Also the general ward usually means that you will be treated by an assistant doctor. And that you will have to put up with any waiting times for specialists. The costs of a stay in the general ward are covered by basic insurance.
In a semi-private ward you are accommodated in a room with no more than two beds. But that’s not the only benefit. You enjoy advantages when choosing your specialist or a doctor, and you are given preference for non-urgent procedures or even treated by the senior physician.
A private ward means a single room. You also receive the best medical care, get quick access to specialists, and are even treated by the head physician.
Basic insurance only covers emergency treatment abroad, and outside the EU/EFTA it covers a maximum of twice the amount that would be due in Switzerland. In countries with high treatment costs, such as the United States, this is often not enough.
Supplementary insurance contributes to treatment costs or covers them completely.
Basic insurance only covers the charges of a listed rehabilitation clinic in your canton of residence. Supplementary hospital insurance offers you more freedom in choosing your rehabilitation clinic, and it covers 100% of the costs throughout Switzerland. For details see the benefits overview.
Yes, you do. But basic insurance only covers the charges of a listed hospital in your canton of residence. With supplementary hospital insurance, you are free to choose your psychiatric hospital, and your supplementary insurance covers 100% of the costs throughout Switzerland. For details see the benefits overview.
In addition to our attractive range of supplementary insurance options, we support you in your free choice of basic insurance. We don't offer any basic insurance ourselves, but help you find the best solution in terms of price and quality each year. To ensure our advice is unbiased, we don't receive any commission on basic insurance.
The greatest potential savings lie in switching regularly to the most affordable basic insurance. You lose no benefits by doing this. A family with two children can save up to CHF 2,000 per year. Although the benefits are regulated by law and are exactly the same for all basic insurers, premiums sometimes differ significantly.
If you opt for supplementary health insurance from AXA, we will find the cheapest basic insurance for you every year – and we also take care of the paperwork.
Comparing prices, obtaining quotations, terminating cover – this all takes time. If you decide to take out supplementary health insurance with AXA, every fall we will send you a proposal for the most cost-efficient basic insurance available.
If you agree, we will take care of all the paperwork involved in terminating your existing basic insurance and registering for the new one. This could save your family around CHF 2,000 per year in premiums, without you having to lift a finger.
Supplementary health insurance covers a wide range of gaps in basic insurance, such as financial contributions for glasses and contact lenses, gym memberships, or complementary medicine. Moreover, basic insurance doesn’t allow the free choice of hospitals and doctors. More comfort – a two-bed or single-bed room – is only available with semi-private or private supplementary insurance.
Flex hospital insurance solutions are a further option. These allow you to decide on a case-by-case basis what level of comfort you prefer for your upcoming hospital stay.
You’ll find our product range here (PDF).
Our insurance options include both healthcare (outpatient) and hospital services (inpatient). In the outpatient segment, we contribute to the costs of glasses and contact lenses, gym memberships, and complementary medicine.
With regard to hospital benefits, you can choose between general, semi-private, and private coverage. Another option is that you can decide flexibly which level of comfort you need every time you enter hospital.
You’ll find our product range here (PDF).
All our supplementary health insurance solutions are subject to a notice period of three months, expiring at the end of a calendar year. You can choose a one-, two-, or three-year contract.
As a general rule, AXA recognizes all doctors licensed to work in Switzerland and whose names appear in the full official Register of Doctors in Switzerland. The register comprises more than 30,000 entries and is updated every day. Nevertheless, AXA reserves the right to exclude individual doctors without having to provide reasons for its decision.
As a general rule, AXA recognizes all psychotherapists who are members of the following associations:
Nevertheless, AXA reserves the right to exclude individual psychotherapists without having to provide reasons for its decision.
As a general rule, AXA recognizes all therapists and methods of complementary medicine listed in this therapist search.