Hail damage?

Has your car or motorcycle, your garden table or your house been damaged by hail? You can file your claim here online or via myAXA.

Storm damage?

Has water or a storm caused severe damage? To a building, in a cellar or to your premises? You can file your claim here online or via myAXA.

What do I do in the event of damage/loss?

  • Save, dry or clean damaged items. 
  • Make a list and take photos of all damaged goods. (Claims list s/download) 
  • Keep any items worth more than CHF 1,000 in case our experts wish to inspect them. Perishable goods or low-value items can be disposed of. 
  • Keep a note of the cost of your cleaning and disposal work. (List time recording s/download)
  • Do you have any further questions? Please call us. AXA 24-hour hotline 0800 809 809
    Has your claim already been registered with us and is it being dealt with? Then please contact the responsible person directly. You can find the name and telephone number on the confirmation of receipt you have received.

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