You need help in an emergency or want to share the location of your vehicle? The free DrivePartner app will help you at any time thanks to its smart driving-related functions that are being expanded continuously. While driving with foresight, you also collect points and benefit from attractive vouchers.
Purchase advice: 052 244 86 00
Developed in collaboration with our partner ryd suisse AG, the DrivePartner is your daily companion, around the clock wherever you are. The DrivePartner consists of the ryd box and the ryd app.
The ryd box is connected directly to your vehicle and never needs maintenance. It’s a lot like a USB stick. And with the ryd app you can use the smart functions.
Take out car insurance from AXA and order the DrivePartner.
You'll receive the DrivePartner, including the simple d-i-y installation instructions, from ryd suisse AG in the post. Download the ryd app.
Plug the DrivePartner into the service interface (OBD2) in your car (see the diagram). And you're ready to go!
· AXA is notified if the ryd box is not plugged into the vehicle
· If the customer is involved in an accident, AXA receives the accident data.
· Data that the customer actively shares in the app with AXA such as vehicle location in case of a breakdown.
If you use services of third-party providers within the app, AXA gains access to the data you have actively released. This data can be used to help develop our offers and to inform you about relevant and attractive offers relating to mobility.
What data is recorded in case of an accident?
Data is recorded from 20 seconds before until 10 seconds after an accident. The following accident data is saved:
· Date and time of collision
· Acceleration and braking data
· GPS data: Location and vehicle speed
· Vehicle data from the OBD interface: Vehicle speed, engine revolutions, mileage, vehicle chassis number, battery voltage.
The recorded accident data is transmitted as an encrypted data package via the integrated SIM card to the ryd server. Only employees of AXA can access and evaluate the accident data on the ryd server with its multi-layered protection.
Do you have questions about the ryd box or ryd app?
Then contact our partner ryd suisse AG directly by email at hilfe-ch@ryd.one or read through the FAQ. ryd suisse AG can be reached at +41 52 525 82 80 Mon. - Fri. 9:00am - 6:00pm.
Do you have questions about your car insurance?
All you need to do is contact your AXA advisor directly or call0800 800 501.
You can simply plug the ryd box into your vehicle's service interface (OBD2) yourself. In certain vehicles, the installation is only possible using a cable since the installation location is in an unfortunate position in the vehicle. In such cases, DESA will carry out the installation so that we can be sure the ryd box functions reliably. The ryd box delivery includes information as to whether you can install the box yourself or whether DESA will carry out the installation. Installation by DESA takes about 20-30 minutes.
If you have any questions, our partner ryd suisse AG will be happy to help:
FAQ: ryd.one/axa
Email: hilfe-ch@ryd.one
Tel.: +41 52 525 82 80 (Mon. - Fri. 9:00am - 6:00pm)
The free DrivePartner is based on the ryd suisse AG range and consists of the ryd box (hardware) and the ryd app (software). This offer has been developed exclusively for AXA.
Once plugged into the vehicle, the ryd box records various vehicle data, the routes driven, as well as driver behavior. All of this information is clearly displayed in the ryd app in your smartphone together with lots of additional useful driving information and functions. Regardless of where you are.
You'll find additional information at ryd.one/axa.
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