Online shopping, social media posts, e-banking: just how safe are you in the digital world? The various modules of our Cyber Plus insurance provide you and your children with all-round protection against the various online risks and the financial damage they can cause.
Whether hackers have stolen your customer or account information, you’ve ordered goods from a fake online shop or your child has been the victim of cyberbullying, our experts are there for you. They’ll work out how to help you and your family browse, shop, and use social media safely.
AXA’s personal cyber insurance doesn’t just insure you against losses, it also offers prevention services. AXA customers benefit from our cooperation with Silenccio, an innovative Swiss start-up offering an online service that identifies and filters out negative posts and hateful comments on social media and reports them to you.
On request, Silenccio can intervene, send the offending poster a warning, and act immediately to have what they have written deleted. In the event of a lawsuit for defamation or violation of legal personality rights, AXA-ARAG covers your lawyer’s fees and court costs.
Silenccio also monitors e-mails and phishing scams and offers a browser extension for shopping sites.
Our insurance comprises four modules, each of which can be taken out on its own. Regardless of which module or modules you choose, the cyber insurance for individuals offers all-round protection against online threats through a combination of AXA insurance coverage, AXA-ARAG legal protection, and Silenccio’s online services.
Select several AXA Cyber insurance modules to benefit from an attractive premium discount.
AXA Cyber Plus insurance can be tailored precisely to your needs – you only choose and pay for what you really need. Phishing, data recovery, cyberbullying: read about the types of case where we can help you.
1. Hacker attack
Cybercriminals have hacked Oliver Meier’s credit card information and booked a vacation costing CHF 5,000.
2. Data theft
Five million customer accounts of an online retailer, including e-mail addresses, have been leaked. The hackers acted fast and have already used Carina Maurizio’s account to order goods.
3. ID for sale on Darknet
Mark Bändli has sent several scanned copies of his ID card via e-mail over the past few years, for example when requesting an extract from the Criminal Register. Now his e-mail account has been hacked. Not long after it happened, his ID was offered for sale on the Darknet and used to carry out a transaction in Mark’s name, for which Mark is now liable.
1. Copyright violation
Peter and Tobias are photographed having fun and holding a beer at a festival. The picture is used without permission in connection with an article about binge drinking among young people on 20min.ch. After colleagues tell Peter and Tobias about the article, the two men want their photo removed.
Anouk Berger, a student, is bullied on Instagram because of her appearance. Several users post insulting personal comments under one of her pictures.
1. Exchange refused
Anna Bertschinger orders a PlayStation 4 but receives a PlayStation 3. The online shop refuses to exchange it, insisting that it delivered the right console.
Cédric Müller, who has signed up with Silenccio and uses its browser extension, is looking for a very specific pair of sneakers online.
Sabine Meier’s computer is corrupted by a virus that deletes her files and e-mail program.
AXA covers the cost of an expert who