Our myAXA customer portal provides secure access round the clock to all contract-related documents, invoices, and much more. Manage your insurance contracts online and receive information about your insurance and pension solutions
You can't register or login to myAXA? Or you're in myAXA and need help? We've combined all questions about myAXA for you under "help and questions".
Are you stuck? Call us on 0800 800 292. If you wish, there is an option for you to share your screen with an AXA expert via a secure connection . They'll walk you through the program point by point, directly on your screen.
Share your screen – Immediate online help
N.B.: This link only works if you are already on the phone with us and you are asked to click on the link.
Yes, the "Rights and Power of Attorney" menu entry can give another user access to your contracts.
First, check that you correctly entered the user name or email address and password including uppercase and lowercase letters and special characters.
The TAN is only valid for five minutes. You can request a new TAN under "Request another TAN". Alternatively, you can change the type of TAN, e.g. voiceTAN (voice message).
You'll find your policy number in your contract or on your AXA invoice (e.g. 12.123.123.).
Mobile transaction number: Every time you register, a one-off code is sent as a text message to your mobile phone.
We use cookies and analysis tools to improve your user experience, to personalize advertising by AXA and our advertising partner companies, and to provide social media functions. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. If you would like to change your settings, please use an up-to-date browser. By using our website with this browser, you consent to the use of cookies.