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Warning about fake e-mails using AXA’s name

Unknown cyber criminals are currently sending fake e-mails to try and spread links to fake myAXA websites. You can recognize these emails by the subject line: “Ihre Rückerstattung ist zur Geltendmachung bereit.” The message then directs recipients to log into their account for a refund using the link provided.

AXA is urgently appealing to recipients to delete these e-mails without reading them and under no circumstances to click on any links.

If you have already followed the cyber criminals’ instructions and entered your personal details on the fake myAXA website, AXA advises you to change your myAXA password immediately.

If you have any doubts, you can check pending positions directly in the myAXA customer portal or call us at 0800 809 809.

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AXA supports refugees from Ukraine with free legal advice and contact persons who speak Ukrainian and/or Russian. Information, questions, and answers regarding insurance and offers relating to the current situation can be found on this page, which is which is also available in Ukrainian and Russian.

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What you need to know about AXA Switzerland

AXA has been a reliable partner on the Swiss insurance market since 1875. We offer attractive insurance and pension solutions to private customers and companies. Around two million customers in Switzerland already trust AXA.

Check out our offers too and calculate your personal premium online immediately. If you have any questions about your insurance product and premium, we're available at any time, for example with our general contact. For more information on the company, please see the "About AXA" heading.