Phishing: The attempt to gain access to the customer data of unsuspecting computer users via fraudulent emails and copies of legal websites is becoming increasingly sophisticated. In addition, insurance customers are increasingly being targeted by phishing fraudsters.
Even though AXA itself uses various security measures to protect the confidential information of its customers, you as an end-user play an important role in dealing with risks such as virus attacks, unauthorized access and fraudulent actions.
Since phishing materials often look authentic and seem to come from real people, organizations, institutes and websites, the following precautions are recommended:
Take care before clicking on links, opening attachments, or downloading files from emails. Regardless of the file type or the sender of the email.
To protect yourself from phishing, you should quickly check each email before opening it:
Never open the attachment of a dubious email and don't click on any links - not even those that allegedly unsubscribe you from a newsletter. Always move the mouse over the link first (without clicking). As a rule, you will be shown the true destination of the link at the bottom left of the screen.
If you're unsure about the content of an email:
Adopt a frugal approach to passing on your personal data. Send confidential data only to trusted recipients and websites. Always convince yourself that you're dealing with the legitimate counterparty. If in doubt, don't hesitate to give us a call.
Hence report any phishing emails you receive either to us or to MELANI, the Reporting and Analysis Centre for Information Assurance . Send us phishing emails as an attachment or send us a printscreen. Send this to firstname.lastname@example.org or email@example.com (MELANI).