Key points at a glance
- Financial independence: Payment protection insurance guarantees your accustomed living standard through monthly payments if you become unable to work or lose your job through no fault of your own.
- Coverage of recurring expenses: Payment protection insurance covers your monthly expenses for loans and leases.
- Offer only available from lenders and lessors: If you’re interested in payment protection insurance, then please contact your lender or lessor.
Maintain your standard of living during hard times
If you lose your job or become unfit for work, you’ll face a sharp fall in income. At the same time, your regular monthly expenditures will remain the same. The rent on your apartment, lease payments on your car and subscriptions for public transportation, cell phones, fitness studios and streaming services need to be financed on a reduced budget – which can soon become a major headache.
Payment protection insurance covers your recurring monthly expenses. Payment protection insurance lets you maintain your accustomed living standard even during difficult times. This allows you to retain your financial flexibility and concentrate fully on your future.
How can I take out payment protection insurance?
Payment protection insurance is available exclusively through our distribution partners in connection with a lending or leasing agreement . If you want to insure your recurring obligations, please contact your lender or lessor directly.
Already have payment protection insurance from AXA?
Starting on July 1, 2025, AXA Switzerland will no longer offer payment protection insurance through its own sales channels. It can only be purchased from select lenders and lessors.
If you’ve already taken out payment protection insurance from AXA Switzerland and your policy has not expired, there will be no changes for you initially. Once the policy has expired, however, we will no longer be able to extend it, and you will receive a cancellation notice from us.
Until then, the insured benefits in your policy will remain unchanged and you will continue to profit from our service.
Any questions?
If you have any questions or have something to tell us, you can reach us in the following ways:
- Contact your advisor directly
- Email clp@axa.ch
Have a claim to make?
You can submit it online. To assess your claim, AXA will need certain documents. Please consult the General Insurance Conditions (GIC) to determine which documents you should send us.
Support and FAQs
How can I take out payment protection insurance?
You can only purchase payment protection insurance from our distribution partners in connection with a core product (personal loan, leasing agreement, etc.). If you want to insure your recurring obligations, please contact your lender or lessor directly.
What do I have to do if I need to make a claim?
You can submit a claim online. To assess your claim, we will need certain documents. Please consult the General Insurance Conditions (GIC) to determine which documents you should send us.
I’ve received a bill and would like to pay in installments. What do I have to do?
You can apply for installment payments at www.axa.ch/invoice.
I have received a bill. What are my payment options?
You can either pay via eBill or direct debit. You can find more information here: www.axa.ch/ebill.
Why has my policy been canceled?
Starting on July 1, 2025, you can only purchase payment protection insurance from selected distribution partners (such as lenders or lessors). Any payment protection policies taken out with AXA must be canceled. If you want to continue to take advantage of payment protection insurance, please contact your lender or lessor directly.