Key points at a glance
- Enforce your claims: The insurance covers debt collection for undisputed debts from contracts with customers
- Supplementary coverage under Customers & Suppliers module: Debt Collection PLUS supplementary coverage can be taken out as an add-on to the Customers & Suppliers module and the Everyday Operations basic module. Debt collection legal protection covers you for an unlimited number of debts.
- Lower your cost risk: We cover the costs of debt collection up to the certificate of shortfall or risk of bankruptcy notice.
How does AXA's debt collection legal protection work?
AXA’s debt collection legal protection lets you consistently enforce outstanding payments. This supplementary coverage is part of the Customers & Suppliers module, which you can take out to supplement the Everyday Operations basic module under legal protection insurance.
The Customers & Suppliers module includes three overdue and uncontested outstanding payments per insurance year. You send the first reminder yourself, and after that we will help you enforce the claim. Our Debt Collection PLUS supplementary insurance gives you the option of expanding your debt collection coverage to include an unlimited number of overdue and undisputed debts.
For insured debt collection cases, we cover your costs up to the certificate of shortfall or risk of bankruptcy notice.
What services does AXA's debt collection legal protection offer?
Here are some of the services we offer for collecting your debts:
- debt collection for undisputed debts from contracts with customers
- debt collection proceedings: cost coverage up to the presentation of a certificate of shortfall or risk of bankruptcy notice
- attachment proceedings to secure your claim
- legal advice and case management by our lawyers, legal experts and specialists
- proceedings before state courts and authorities including proceedings costs
- non-court costs and legal expenses if you are required to indemnify the opposing party
What does Debt Collection PLUS supplementary coverage offer?
If three debts per year are not enough, you can expand your debt collection legal protection with Debt Collection PLUS supplementary coverage because it includes an unlimited number of overdue and undisputed debts. Here too you will send the first reminder letter yourself. Debt Collection PLUS may be purchased as a supplement to the basic Everyday Operations module and the Customers & Suppliers module.
A comparison of Debt Collection and Debt Collection PLUS
Choose the coverage to suit your needs. The following overview shows the differences between debt collection under the Customers & Suppliers module and Debt Collection PLUS supplementary coverage.
Debt Collection vs. Debt Collection PLUS
| Features | Customers & Suppliers module | Debt Collection PLUS supplementary coverage |
| Number of debts per year | 3 overdue, undisputed debts | unlimited number of overdue, undisputed debts |
| First reminder letter | send yourself | send yourself |
| Requirements | Customers & Suppliers module (add-on for Everyday Operations) | Supplementary coverage for Customers & Suppliers (add-on for Everyday Operations) |
| Not insured | property rent, subscription contracts, tax claims and your activity as a person subject to professional secrecy | property rent, subscription contracts, tax claims and your activity as a person subject to professional secrecy |
How to put together a legal protection plan
Building on the Everyday Operations basic module, you can add extra modules to flexibly structure your legal protection. The Customers & Suppliers module gives you debt collection legal protection insurance, which you can expand with Debt Collection PLUS if you need it. Your quote or your policy will show you which modules are insured.
Frequently asked questions about debt collection legal protection
What does debt collection legal protection cover?
The insurance covers debt collection for overdue and undisputed payments from contracts with customers. The Customers & Suppliers module includes debt collection for three debts per insurance year.
What's the difference between Debt Collection and Debt Collection PLUS?
Debt collection coverage under the Customers & Suppliers module includes the debt collection of three overdue and undisputed debts per insurance year. The supplementary Debt Collection PLUS coverage extends your insurance coverage for debt collection to include an unlimited number of overdue and undisputed debts.
Do I have to send the first reminder letter myself?
Yes, both debt collection insurance and Debt Collection PLUS require that you send the first reminder letter yourself. If the debt remains unpaid, we will assist you with collecting what you are owed.
What debt collection costs does AXA cover?
For insured debt collection cases, we cover your costs up to the certificate of shortfall or risk of bankruptcy notice. And depending on the case, additional insured services, such as legal advice, engaging an external lawyer or proceedings costs, can be provided.
Which debt collection cases are not insured?
The insurance does not cover collection cases in connection with property rent, subscription contracts, tax claims or your activity as a person subject to professional secrecy. General legal cases that are not specified in the GIC as being insured or explicitly excluded are also excluded.