Early intervention and reintegration Care Management  and Case Management

What are Care Management  and Case Management?

Case Management and Care Management support companies in dealing with employees who are either ill or have had an accident: 

• Where an absence is likely to occur: If it is likely that an employee in your company will be absent for a lengthy period, case or care managers contact the person in question early to help clarify the situation. The aim is to find a common solution that can shorten or even avoid absences. 
• Where there is an existing case of incapacity for work: If an employee in your company is already unable to work, the specialists provide support with reintegration at work. They support your employees through the entire recovery and reintegration process by providing expert advice and coordinating the activities of all the parties involved by reaching across professional and institutional boundaries. 

Why are Case and Care Management so important?

It's hard on everyone when someone is absent from the workplace. For those affected, they have to cope with not just their recovery, but also their changing circumstances and the associated administrative tasks. In addition to looking for a replacement, there are also issues in the company in terms of employment law and insurance.  

AXA's specialists offer professional support in this exceptional situation, taking the burden from all affected functions and helping speed up the return to work. It's worth it, both for employee and employer: 

• Employees feel appreciated and supported by their employer. This increases job satisfaction.
• The reintegration of employees secures valuable know-how in the company and reduces the cost of staff recruitment.
• The number of long-term absences and disablements is reduced. This relieves the financial burden on the pension fund and prevents high absence costs. 

Reporting an employee's incapacity for work: Here's how it works

The sooner notification is given of an incapacity for work, the greater the chances of avoiding disablement on the part of the person concerned. This is how to proceed:

1. As soon as the incapacity for work begins: Notification to daily sickness benefits insurance (KTG) or accident insurance (UVG)
   With a KTG or UVG solution from AXA you can report a case of incapacity for work quickly and easily via the online claims notification service. Our experts will contact you without delay to coordinate the next steps.
2. 30 days after commencement of incapacity for work: Notification of the pension fund (BVG)
   Do you have an occupational benefits solution managed by AXA? Simply report a case of incapacity for work (regardless of any contractual waiting period) via myAXA OPA Services (formerly wincoLink). 
3. No later than 6 months from the start of incapacity: Notification of disability insurance (IV)
   You can obtain the relevant form from disability insurance offices, compensation funds, your local branch office, or from the website of the AHV/IV Information Centre.