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Your circumstances

Information on rental property

What is the address of the rental property?

Details of loss/damage

Please on no account arrange a repair yourself. Let the owner of the property, or the building management company, take care of it.

Which policy should we use to process the claim?


Contact person

Who is reporting the loss/damage to us?


Please give us your landlord's details. If the property is managed by a building management company, please specify the details of that company here.

You're almost done

Are there any other documents you want to submit to us? These could be documents such as invoices, reports, or photos.
Upload file
Have you received the bill yet? If so you may upload the document here.
Upload file

Here are the next steps

  1. Your claim will be processed by us as quickly as possible.
  2. After reviewing the claim, we will get in touch with you to inform you about the next steps.
  3. If we need additional documents, we will let you know.

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myAXA customer portal

  • Convenient management: Easy access from anywhere, time saving.
  • Quick access to assistance: Immediate claim reporting and advisory options.
  • Personalized offers: Tailored recommendations and potential savings.

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