Patient informations:
Some notes: - We ask you to provide invoices corresponding to a calendar year (e.g. 2023) or an accident, without mixing treatment years. Only one PDF document per claim. - Invoices issued more than one year ago are not eligible for reimbursement. The period of validity starts from the date of issue of the invoice. - You can select the number of invoices to enclose with your statement. - Please send each invoice with its receipt or prescription (for example: Invoice 1 = Consultation, Invoice 2 = Pharmacy costs, etc). - The "Nature of medical cost" tab must be specified. - Copies of invoices and medical prescriptions (prescriptions and supporting documents) must be added to the electronic form in PDF or JPEG format.
Medical transport Transport by ambulance if medically necessary
Special pregnancy services The first four prenatal check-ups, 5 breastfeeding classes, 1 postnatal, prenatal courses
Psychotherapy 15a Psychotherapy if medically prescribed
Speech therapy 15b Speech therapy and language correction if medically prescribed
Annual check-up A basic, preventive medical examination, without symptoms or medical prescription
Vaccines Vaccines - consultation and products
Alternative medicine Alternative medicine, provided by a recognised doctor with a medical prescription to be attached to the invoice - as per the exhaustive list above.
Dental treatment Dental care (excluding orthodontics and cosmetic treatments)
Optician costs Glasses, frame and lenses, if medically prescribed, please enclose the medical prescription with the invoice
Hospitalisation Only if your stay lasted longer than 24 hours - otherwise enter code 50
Inpatient spa stays Spa stays as agreed with the AXA and medical prescription Enclose invoice
Outpatient treatment (50) Medical consultations, specialist check-ups, physiotherapy, pharmacy costs, contraception, home nursing care, X-rays, MRI, etc.
Cures Spa stay and cure in a hospital with AXA's agreement and medical prescription to be added to the invoice
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