We very much appreciate counting you among our customers. 

Extraordinary times require extraordinary measures. Currently we receive a large number of requests due to the exceptional COVID-19/ coronavirus situation. As a consequence, it might take 2 to 3 weeks until we can process your specific case. Because you are important to us, we massively increased our team size and will get back to you as soon as possible.

Please be patient. You do not have to do anything else.

Thank you for your understanding in this exceptional situation. Stay healthy!

Best regards

Your AXA

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