Damage

1
2When did the damage occur?
3Information on the damaged object
4Details on the circumstances leading to the damage
5Information on the policyholder
6Who is reporting the loss/damage to us?
7Who is the owner of the damaged object?
8Procedure for repair/total loss
9What are your bank account details?
10What happens next:
11You're almost done

I am honest

When did the damage occur?

Date

Information on the damaged object

What object was damaged?

Please use the following form:

Damage to smartphone/tablet

Brand

Does the device belong to your employer?

Do you also use the device for private purposes?

What has been damaged?

What type of object is involved?

Approximately how old is the TV?

Is the damage visible?

Please upload a photo of the damage.

Upload file

For information on data processing, please consult the data protection provisions of AXA Insurance Ltd / AXA Life Ltd.

Details on the circumstances leading to the damage

How did the damage occur?

Was the device lost after it fell in the water?

How did the damage occur?

Would you like to add further information about how the damage occurred?

Information on the policyholder

Policyholder is the person in whose name the insurance is held. This person is contacted for premium invoices, for example. Co-insured individuals such as family members or other persons in the same household can be recorded later.

Title

Kontaktperson

Title

Who is reporting the loss/damage to us?

Private individual or company

Who is the owner of the damaged object?

Who is the user?

Date of birth of the co-insured person

Do you also use the device for private purposes?

Procedure for repair/total loss

Do you already have a repair bill, a quote or a total loss confirmation from a specialized store for the damaged object?

Please upload it here or send it to us by email or post.

Upload file

For information on data processing, please consult the data protection provisions of AXA Insurance Ltd / AXA Life Ltd.

What are your bank account details?

Including your bank account details speeds up any repayment.

Account holder

What happens next:

You will receive confirmation with a reference number.
In this confirmation, we will ask you to send us the following documents:

An invoice or cost estimate for the repair
If it is no longer possible to repair the damage, or if it is no longer worthwhile from an economic perspective, we kindly ask you to send us a confirmation from a specialized store of your choice that certifies the total loss.

Your bank account details

If you have already uploaded or provided this information, you do not need to do so again.

Proviso on coverage:

Please note that coverage has not yet been effectively confirmed. If something is not in order with the coverage then we will notify you as soon as possible.

You're almost done

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Date of birth of the policyholder

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Damage consumer electronics