Our myAXA customer portal provides secure access round the clock to all contract-related documents, invoices, and much more. Manage your insurance contracts online and find out more about your insurance and pension solutions.
If you have a question about myAXA in connection with Swibeco, then please visit our Swibeco benefits platform page.
If you have a question about logging in to myAXA or need more information about our customer portal, then have a look at our «Help and questions» section below.
Yes, under the menu entry “Settings” -> ”Rights and Power of Attorney” you can give another user access to your contracts.
Under the menu entry “Settings” -> ”Rights and Power of Attorney”, you can add this person as an authorized person.
First, check that you correctly entered the user name or email address and password including uppercase and lowercase letters and special characters.
The TAN is only valid for five minutes. You can request a new TAN under "Request another TAN". Alternatively, you can change the type of TAN, e.g. voiceTAN (voice message).
You'll find your policy number in your contract or on your AXA invoice (e.g.: 12.123.123.).