Cyber insurance

24-hour Cyber Emergency Hotline

In the event of a cyber incident or serious suspicions, our cyber experts are available around the clock on +41 58 218 11 33 (for corporate customers only).

If there is no urgency, you can also fill out the claim notification using the form below.

1Policy
2When and where did the loss occur?
3How did the loss occur?
4Were data stolen or disclosed?
5Are you being blackmailed to pay a ransom?
6Data backups
7Mass loss event
8IT service provider's contact details
9Policyholder
10Would you like to attach documents?
11Would you like to notify us about anything else?
12You're almost done.

Policy

When and where did the loss occur?

Date

Is a cloud service affected?

Is your website affected?

Is your webshop affected?

Were IT systems or third-party data also damaged by this cyber incident?

How did the loss occur?

Were data stolen or disclosed?

Were data stolen or disclosed, or could they have been viewed by unauthorized third parties?

Are personal data also affected?

Are third-party data also affected?

Are you being blackmailed to pay a ransom?

When data are encrypted by ransomware or stolen, the blackmailers often demand a ransom to decrypt them or ensure that they aren't made public.

Data backups

Are all data available on backup systems, and can they be recovered when the IT system is restored?

Mass loss event

Hundreds or even thousands of firms throughout Switzerland or worldwide can be affected by the same loss event at more or less the same time. This is known as a mass loss event. Do you have reason to believe that this was a mass loss event?

IT service provider's contact details

Title

Contact person

Title

Policyholder

Country

Contact person

Title

Would you like to attach documents?

FileUpload

Upload file

For information on data processing, please consult the data protection provisions of AXA Insurance Ltd / AXA Life Ltd.

Would you like to notify us about anything else?

You're almost done.

Information regarding Data Privacy is available under the following link: Privacy Policy.