New telematics product – for more comfort and safety

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AXA is launching a new telematics product: the "Drive Partner." This offers drivers numerous functionalities that improve their driving-related comfort and safety, for example an automatic accident emergency call.   

As Switzerland's biggest motor vehicle insurer, AXA focuses on the mobility of the future and aims to offer its customers innovative services that go beyond the traditional insurance models. In a collaboration with the startup "ryd suisse" AXA is bringing a new telematics product to the Swiss market: the "DrivePartner." With a simple plug and the associated app, almost any vehicle, regardless of its make and model, can be quickly and easily transformed into a networked car with numerous useful functions – just like a real smart car.    

Automatic emergency call and quick roadside assistance – also for older cars

"We are aiming to offer our customers improved safety and comfort in their vehicles. DrivePartner is simple to use and is also suitable for older vehicles. All interested customers can therefore benefit from its numerous driving-related functions," explains Dominique Kasper, Head of P&C at AXA Switzerland.

Users can activate an automatic accident emergency call in the app, for example. With the help of an acceleration sensor, DrivePartner can detect collisions and establish their severity. If the automatic emergency call function has been activated and a serious accident is recognized, a call is made immediately to the stored cellphone numbers. If the driver can't be reached, and injuries are likely due to the severity of the accident, the relevant emergency center is alerted. This optional service functions across Europe, not just in Switzerland.   

Small box with big added value  

In addition, DrivePartner offers numerous additional functions that make the driver's life that bit easier. In case of an incident with your vehicle, you can contact AXA directly via the app and transmit your precise location. Assistance in the event of a breakdown or an accident will then be quickly with you.

The app also provides a quick and easy overview of the condition of the car and vehicle diagnostics, such as relevant error codes, information on fuel level and fuel consumption as well as a warning in case of bad battery condition. In this way you can avoid unpleasant surprises when the car has not been driven for a while.

Thanks to the built-in GPS tracker, the vehicle can be located at any time, for example, if another person has parked the car or you no longer know its exact location. If the car is stolen or towed, the owner immediately receives a message and then also knows where the car is to be found.  

Well informed – even when traveling abroad

If you cross the Swiss border with your car, you immediately receive useful information about the destination country, such as the requirement to display a sticker and other legal provisions.

The integrated routes that have been driven can also be displayed. So that you can quickly and easily compare various driven routes and determine the fastest way to get from A to B. The routes can also be exported into an Excel file, used as a logbook and sent by email, for example, to submit business trips easily and quickly as expenses. 

We reward safe driving

For each trip, you earn points that can be redeemed for attractive partner offerings. The more you think ahead when driving, the more points. After each trip you can also view your own driving behavior and see where it's still possible to improve. In so doing, the new telematics product also contributes to safety in road traffic.

DrivePartner with its plug, app and all basic functions is free of charge for all customers with AXA car insurance. Young drivers up to 26 years of age receive a 15 percent discount on their insurance premiums.  

Successful cooperation with "ryd suisse"

AXA developed the new product together with "ryd suisse," a young company operating in the connected car field that was formed at the start of 2019 by AXA and the German IoT startup ThinxNet. The product was tested in the course of 2018 in a pilot project with 500 customers for six months. "The feedback from our customers in the pilot was very positive. We are therefore pleased to now be in a position to offer DrivePartner to all our customers," says Dominique Kasper.

How DrivePartner works 

The DrivePartner consists of the so-called "ryd box" and the "ryd app." It works regardless of vehicle make or model. The only requirement for its use is an OBD2 interface in the car, which most gasoline and diesel vehicles have had since 2001 and 2003 respectively. Users simply plug the "ryd box" into the OBD2 interface, download the "ryd app" onto their smartphone, and register. They can then use the practical features for their vehicle right away. All basic functions are free, specific additional services, such as the automatic accident emergency call, are optional and attract a charge.

The DrivePartner functions at a glance:

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