COMPLEMENTARY MEDICINE Everything you need for your health

We offer attractive supplementary health insurance options for complementary medicine and a unique, no-fuss service that makes it possible for you to save around CHF 500 each year on your basic insurance.

Non-binding advice

Complementary medicine

Generous benefits for complementary medicine

Natural alternatives

Complementary medical treatment is increasing in popularity as a supplement to conventional medicine. But it can quickly make a big hole in your budget. We help you secure the best possible cover – even for costs that are not paid by your basic insurance. With our products, you receive up to CHF 3,000 each year for various methods of complementary medicine.
Recognized Methods
Recognized Therapists

Save money with our switching service

If you take out supplementary health insurance with AXA, we will find the cheapest basic insurance for you every year and, if you wish to switch, we will take care of that for you too. This helps our customers save up to CHF 500 on average, and families can even save up to CHF 2,000 every year!

Simple, modern, and digital

An overview of your supplementary insurance and benefits can be found in the customer portal. You can conveniently submit all of your medical bills and documents online – even the ones relating to your basic insurance. We take care of processing them and passing them on to the relevant health insurer if necessary.

AXA Healthcare simply explained


  • How do I benefit with AXA?

    In addition to our attractive range of supplementary health insurance products, we can assist you in freely choosing your provider of basic health insurance. Although we do not offer basic health insurance ourselves, each year we help you find the best solution in terms of price and quality. To ensure our advice is unbiased, we do not collect any commissions on basic insurance.

  • How can I reduce my health insurance costs?

    Regularly changing to the most cost-efficient basic insurance available is what maximizes the potential for savings. You do not lose any benefits by doing this, and it can save a family with two children up to CHF 2,000 per year. The benefits are governed by law and are exactly the same for all basic insurances, but premiums sometimes differ significantly.

    Opt for supplementary health insurance from AXA and every year, we’ll find the most affordable basic insurer for you – plus we’ll also deal with your paperwork.

  • How does the switching service for basic health insurance work?

    Comparing prices, obtaining offers, writing notice of termination – all of this takes time. If you opt for supplementary health insurance from AXA, each fall you receive from us a proposal for the most cost-efficient basic insurance available.

    If you agree with our proposal, we take care of all of the paperwork involved in terminating your old insurance and registering you with your new basic insurer. This way, you save around CHF 500 in premiums each year, without having to lift a finger.

  • How do I benefit with supplementary health insurance?

    Supplementary health insurance closes a lot of the gaps in basic insurance, for example with financial contributions for glasses and contact lenses, gym memberships or complementary medicine. In addition, basic insurance does not offer a free choice of hospital or doctor. The more comfortable option of a double or single room is only possible with a semi-private or private supplementary insurance.

    Flex hospitalization insurance is a further option. This allows you to decide on a case by case basis what level of comfort you prefer for your upcoming hospital stay. 

    You can find our product range here (PDF).

  • What supplementary health insurance options can I take out with AXA?

    Our products include both healthcare (outpatient) and hospital services (inpatient). In the outpatient segment, we contribute toward the cost of glasses and lenses, gym membership and complementary medicine.

    With regard to hospital options you can choose between general, semi-private or private coverage. There's also the flexible option of deciding on the level of comfort each time you are admitted to hospital. 

    You can find our product range here (PDF).

  • What periods of notice do I have with supplementary health insurance from AXA?

    All supplementary health insurance options are subject to a period of notice of three months (to the end of a calendar year). You can choose between contracts of one year, two years or three years. 

  • Which doctors and therapists does AXA recognize?


    As a general rule, AXA recognizes all doctors licensed to work in Switzerland and whose names appear in the full official Register of Doctors in Switzerland. The register comprises more than 30,000 entries and is updated every day. Nevertheless, AXA reserves the right to exclude individual doctors without having to provide reasons for its decision.


    As a general rule, AXA recognizes all psychotherapists who are members of the following associations:

    Association of Swiss Psychotherapists (ASP) 

    Federation of Swiss Psychologists (FSP)

    Swiss Professional Association of Applied Psychology (SBAP)

    Nevertheless, AXA reserves the right to exclude individual psychotherapists without having to provide reasons for its decision.


    As a general rule, AXA recognizes all therapists and methods of complementary medicine listed in this therapist search.

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