Privacy and data security

Data entry and processing

I hereby agree to data processing in accordance with the data processing clause under Art. 3 of the Insurance Contract Act.

I agree that in connection with reviewing applications and handling claims AXA can pass on to other insurers and the authorities the necessary data it obtains from application or contract documents in order to assess the risk and establish entitlement to benefits, and that it can obtain the necessary information from them.

I hereby expressly declare that I am aware that the application summary will be sent electronically by email over the internet. I am aware that the internet may not be secure and that sending email generally involves data networks that are difficult to control. For this reason there is a risk that unauthorized parties may be able to access information and view and possibly also change the sender's email address.

AXA accepts no responsibility and rejects all liability

  • for the security of your data during transmission over the internet
  • if a third party changes, inspects, accepts, uses or sells the data that you or AXA entered
  • for malfunctions in the internet, imported data of any kind (infection by a virus, etc.), and in connection with links from and to other websites

To simplify administrative procedures, AXA Group companies operating in Switzerland and the Principality of Liechtenstein grant each other access to basic contract data (excluding health data), to an overview of the claims, and to client profiles. AXA uses this data also for marketing purposes. If you do not wish AXA to do so, please contact us at or call 0800 809 809 (AXA's 24-hour phone).

This website uses Google Analytics and Google Remarketing

These are services provided by Google Inc. (hereinafter referred to as "Google"). Google uses cookies, which are text files that are saved on your computer in order to analyze your use of the website. The information generated by a cookie about the way you use the website (including your IP address) is transmitted to and saved on a Google server in the US. Google observes the data protection provisions of the U.S.-Swiss Safe Harbor Agreement and is registered as a certified Safe Harbor company with the United States Department of Commerce.

The following anonymized data can be saved and analyzed in connection with the use of this website:

  • IP address
  • Sites that are visited and their order (a tracking cookie may be installed)
  • Operating system and browser being used
  • Date and time when the site was visited
  • Address of the previous website if a direct link on it led you to the current site

Google uses this information to analyze how you use the website, to compile reports about web activities for AXA, and to provide other services in connection with internet use. Google may transfer this information to third parties, provided that doing so is prescribed by law or if Google orders a third party to processes the data. Third-party providers, including Google, can activate ads on websites and use the cookies that are stored in order to activate ads on the basis of the user's prior visits to the site.

Under no circumstances will Google associate your IP address with other data that it has. Permission to collect and save data can be revoked at any time, but not retroactively. Most internet browsers allow you to deactivate cookies (see the instructions in your browser). We need to point out, however, that deactivating cookies may restrict some of the functions of this and other websites. 
By using this website you agree to have Google process the data that has been collected about you in the ways and means and for the purpose described above.

Permission to collect and save data can be revoked at any time, but not retroactively.

Notes about the terms and conditions of Google

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