Our principles

AXA Switzerland assumes its responsibility and has drawn up principles on various insurance-related and social topics. Our employees adhere to these principles in their professional lives.

Principles of surveillance in social insurance

Parliament has created the legal basis for surveillance and the Swiss electorate approved the new law in November 2018.

In the interest of all honest customers, AXA investigates suspected cases of fraud, thereby protecting the interests of the premium payers. AXA uses surveillance as a last resort if there is reasonable suspicion and all other appropriate methods employed have failed to clarify the situation. AXA adheres to the legal framework in so doing and follows strict principles.

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